At a Glance
- Tasks: Provide first-line IT support and manage Microsoft 365 administration.
- Company: Respected organisation in Sheffield with a focus on professional standards.
- Benefits: £25,000 salary, excellent training, and clear career progression.
- Other info: Great opportunity for recent graduates and pre-graduates seeking industry experience.
- Why this job: Launch your tech career with hands-on experience in a hybrid role.
- Qualifications: Degree in IT or related field, strong communication skills, and eagerness to learn.
A 12 month placement in Sheffield. CV Screen is recruiting for a Graduate IT Support Technician to join a highly respected organisation based in Sheffield. Offering a salary of £25,000 plus an excellent benefits package, this is an outstanding opportunity for a recent graduate or aspiring IT professional looking to launch a successful career in technology. You'll gain hands-on experience across IT support, Microsoft 365 administration, device management and cloud technologies while supporting an organisation that plays an important role in maintaining professional standards within a regulated sector. This is a hybrid role with excellent training - open to recent graduates and also pre-graduates looking for a placement year in industry.
Duties & Responsibilities
- Provide first-line technical support and resolve IT issues for internal users.
- Assist with the deployment, configuration and maintenance of Windows devices.
- Support Microsoft 365 administration, including user accounts, licences and access management.
- Maintain accurate IT asset records and assist with hardware refresh projects.
- Create and update technical documentation, knowledge base articles and support procedures.
What Experience is Required?
- A degree in IT, Computing or a related subject, or equivalent technical knowledge.
- Strong communication skills with the ability to support non-technical users.
- An interest in Microsoft technologies, IT support and infrastructure, with a willingness to learn.
Salary & Benefits
- Salary of £25,000
- Excellent training and mentoring programme
- Exposure to Microsoft 365, Intune and cloud-based technologies
- Clear career progression into Infrastructure, Cloud and Cyber Security roles
- Generous benefits package
Location
Based in Sheffield, this role is easily commutable from Rotherham, Chesterfield, Barnsley, Doncaster, Worksop and Dronfield.
How to Apply
To apply, please send your CV to Giselle Whitton of CV Screen in strict confidence.
Graduate IT Support Technician in Sheffield employer: CV Screen Ltd
Join a highly respected organisation in Sheffield as a Graduate IT Support Technician, where you'll benefit from a competitive salary of £25,000 and an excellent training programme. Our supportive work culture fosters growth and development, providing you with hands-on experience in IT support and exposure to cutting-edge technologies like Microsoft 365 and cloud solutions. With clear career progression opportunities into Infrastructure, Cloud, and Cyber Security roles, this is an ideal environment for recent graduates eager to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate IT Support Technician in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your university alumni, attend tech meetups, and connect with professionals on LinkedIn. The more people you know in the industry, the better your chances of landing that Graduate IT Support Technician role.
✨Tip Number 2
Practice your interview skills! Mock interviews can help you feel more confident when it’s time to shine. We recommend getting a friend or mentor to throw some common IT support questions your way.
✨Tip Number 3
Show off your passion for technology! Whether it's through personal projects, volunteering, or online courses, make sure to highlight your enthusiasm for IT support and Microsoft technologies during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Graduate IT Support Technician in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Graduate IT Support Technician role. Highlight any relevant projects or coursework that showcase your interest in IT support and Microsoft technologies.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background makes you a great fit for the role. Keep it concise but engaging, and don’t forget to mention your eagerness to learn.
Show Off Your Communication Skills:Since you'll be supporting non-technical users, it's crucial to demonstrate your strong communication skills. Use clear and simple language in your application to show that you can explain technical concepts easily.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets noticed, and you’ll find all the details you need right there!
How to prepare for a job interview at CV Screen Ltd
✨Know Your Tech Basics
Brush up on your knowledge of IT support fundamentals, especially around Microsoft 365 and device management. Be ready to discuss how you would troubleshoot common issues, as this will show your potential employer that you're prepared for the role.
✨Show Off Your Communication Skills
Since you'll be supporting non-technical users, practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this is crucial for a Graduate IT Support Technician.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT issues or user requests. Think through some scenarios beforehand and outline your thought process. This will help you articulate your problem-solving skills during the interview.
✨Express Your Willingness to Learn
This role is all about growth and learning, so make sure to convey your enthusiasm for developing your skills in IT support and cloud technologies. Share examples of how you've pursued learning opportunities in the past, whether through projects, coursework, or self-study.
