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For Companies At a Glance
- Tasks: Provide top-notch IT support and manage critical business applications.
- Company: Join a reputable Wealth Management firm with a strong national presence.
- Benefits: Enjoy a £45,000 salary, private medical insurance, and 25 days holiday.
- Why this job: Make a real impact in a dynamic, client-focused environment.
- Qualifications: 3+ years in IT/Application Support, especially in Wealth Management.
- Other info: Hybrid working model with great career growth opportunities.
CV Screen is recruiting an IT Application Support Analyst for a well-established Wealth Management organisation based in London, offering a hybrid working model and a salary of £45,000 plus excellent benefits. This is a fantastic opportunity to join a professional services business with a strong reputation, a national presence, and over a decade of continued growth. The role will suit a technically strong, service-driven IT professional who enjoys working in a regulated, client-focused environment and taking ownership of application and desktop support across a modern IT estate.
Duties & Responsibilities
- Provide 1st to 3rd line support across desktop, Microsoft 365, identity, connectivity and core business applications
- Support and administer business-critical systems including CRM, portfolio and financial platforms
- Act as the main point of contact for IT incidents, owning issues through to resolution
- Liaise closely with third-party vendors, managing incidents, SLAs and service improvements
- Maintain documentation, support processes and assist with change and system improvements
What Experience is Required
- At least 3 years’ experience in IT Support or Application Support within Wealth Management, legal or professional services
- Strong hands-on experience with Microsoft 365, Intune, identity and application support
- Experience working in a regulated environment and engaging with external IT suppliers. Knowledge of ITIL.
Salary & Benefits
Salary of £45,000 plus an excellent benefits package including private medical insurance, income protection, life cover, share schemes and 25 days’ holiday with the option to buy up to 5 additional days.
Location
Based in London with easy commutes from areas such as Croydon, Watford, Slough, Bromley, Romford and St Albans. Hybrid working with at least one day per week onsite.
How to Apply
Please apply by sending your CV to Kate Morgan at CV Screen in strict confidence.
IT Application Support Analyst in London employer: CV Screen Ltd
Contact Detail:
CV Screen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Application Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those in wealth management or IT support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge of Microsoft 365 and ITIL. We recommend doing mock interviews with friends or using online platforms to get comfortable with common questions.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've resolved IT issues in the past. This will demonstrate your ability to take ownership and manage incidents effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Application Support Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Application Support Analyst role. Highlight your experience with Microsoft 365, application support, and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Experience: When detailing your work history, focus on your hands-on experience in IT support, especially in regulated environments like Wealth Management. We love seeing specific examples of how you've tackled challenges and improved processes.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through in your application. A bit of character can make your application stand out, so feel free to express why you're passionate about this role!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can ensure your application gets the attention it deserves, and you can easily keep track of your progress with us!
How to prepare for a job interview at CV Screen Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft 365, Intune, and application support. Be ready to discuss specific scenarios where you've provided support or resolved issues, as this will show your hands-on experience.
✨Understand the Wealth Management Sector
Familiarise yourself with the basics of wealth management and the specific challenges faced in this sector. This knowledge will help you relate your experience to the role and demonstrate that you understand the environment you'll be working in.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT incidents or service improvements. Think of examples from your past roles where you took ownership of an issue and led it to resolution, as this aligns perfectly with the job's responsibilities.
✨Showcase Your Communication Skills
Since you'll be liaising with third-party vendors and managing incidents, it's crucial to demonstrate your communication skills. Practice explaining complex technical issues in simple terms, as this will highlight your ability to work effectively in a client-focused environment.
