At a Glance
- Tasks: Provide top-notch tech support and keep systems running smoothly in a vibrant hospitality environment.
- Company: Join a leading hospitality organisation focused on technology and guest satisfaction.
- Benefits: Enjoy a competitive salary, pension scheme, 25 days holiday, and free parking.
- Other info: Full-time role in Slough with opportunities for growth in a dynamic team.
- Why this job: Be the tech hero in hospitality, making a real difference for guests and staff alike.
- Qualifications: Experience in IT and hospitality is a must; flexibility for shifts is essential.
The predicted salary is between 40000 - 48000 € per year.
The IT Support Engineer is responsible for keeping the organisation's technology running efficiently on a daily basis. This includes delivering front-line technical support and maintaining the performance and dependability of systems, networks, software, and guest-facing technologies.
DUTIES & RESPONSIBILITIES
- Deliver fast tech support across devices, systems, and connectivity
- Manage and prioritise tickets, escalating issues where needed
- Set up users, accounts, and equipment
- Track IT assets, licences, and stock
- Maintain and fix hardware and devices
- Support updates, backups, and system performance
- Keep networks running smoothly and resolve access issues
- Follow security protocols and flag risks promptly
REQUIRED SKILLS
- Proven experience in an IT role.
- Experience in the hospitality industry is essential for this role.
- Flexibility on working on weekends as and when required.
- Happy to do shifts (One early shift and one late shift)
SALARY & BENEFITS
- Basic salary £40,000 - £48,000
- Pension scheme
- 25 days holiday + BH
- Free on site parking
LOCATION
This is a full-time office based role in Slough.
IT Support Engineer - Hospitality in England employer: CV Screen Ltd
As an IT Support Engineer in the vibrant hospitality sector of Slough, you will thrive in a dynamic work environment that values innovation and teamwork. Our company offers competitive salaries, a generous pension scheme, and 25 days of holiday plus bank holidays, ensuring a healthy work-life balance. With a strong focus on employee growth and development, we provide ample opportunities for career advancement while fostering a supportive culture that encourages collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer - Hospitality in England
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to IT and hospitality. You never know who might be looking for someone just like you, and a friendly chat can go a long way.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of past work, bring them along to interviews. Demonstrating your hands-on experience in tech support can really set you apart from the crowd.
✨Tip Number 3
Be ready for scenario questions! Employers love to see how you handle real-life situations. Think about challenges you've faced in previous roles and how you resolved them, especially in a hospitality context.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace IT Support Engineer - Hospitality in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT, especially in the hospitality sector. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support in hospitality and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled tech issues in the past. We’re looking for someone who can deliver fast tech support, so share those stories that demonstrate your quick thinking and resourcefulness.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at CV Screen Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around systems and networks relevant to the hospitality industry. Be ready to discuss specific technologies you've worked with and how you've resolved issues in the past.
✨Showcase Your Customer Service Skills
As an IT Support Engineer in hospitality, you'll be dealing with guests and staff alike. Prepare examples of how you've provided excellent customer service in previous roles, particularly in high-pressure situations.
✨Demonstrate Problem-Solving Abilities
Think of a few scenarios where you've had to troubleshoot tech issues quickly. Be prepared to walk through your thought process during these situations, highlighting your ability to prioritise and escalate when necessary.
✨Familiarise Yourself with Security Protocols
Since security is crucial in IT, especially in hospitality, make sure you understand common security protocols. Be ready to discuss how you've implemented or followed these protocols in your previous roles to protect sensitive information.
