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For Companies At a Glance
- Tasks: Provide top-notch IT support and manage critical business applications.
- Company: Reputable Wealth Management firm with a strong national presence.
- Benefits: £45,000 salary, private medical insurance, and 25 days holiday.
- Why this job: Join a dynamic team and make a real impact in a regulated environment.
- Qualifications: 3+ years in IT/Application Support, especially in Wealth Management.
- Other info: Enjoy hybrid working and excellent career growth opportunities.
The predicted salary is between 36000 - 54000 £ per year.
CV Screen is recruiting an IT Application Support Analyst for a well-established Wealth Management organisation based in London, offering a hybrid working model and a salary of £45,000 plus excellent benefits. This is a fantastic opportunity to join a professional services business with a strong reputation, a national presence, and over a decade of continued growth. The role will suit a technically strong, service-driven IT professional who enjoys working in a regulated, client-focused environment and taking ownership of application and desktop support across a modern IT estate.
Duties & Responsibilities
- Provide 1st to 3rd line support across desktop, Microsoft 365, identity, connectivity and core business applications
- Support and administer business-critical systems including CRM, portfolio and financial platforms
- Act as the main point of contact for IT incidents, owning issues through to resolution
- Liaise closely with third-party vendors, managing incidents, SLAs and service improvements
- Maintain documentation, support processes and assist with change and system improvements
What Experience is Required
- At least 3 years experience in IT Support or Application Support within Wealth Management, legal or professional services
- Strong hands-on experience with Microsoft 365, Intune, identity and application support
- Experience working in a regulated environment and engaging with external IT suppliers
- Knowledge of ITIL
Salary & Benefits
Salary of £45,000 plus an excellent benefits package including private medical insurance, income protection, life cover, share schemes and 25 days holiday with the option to buy up to 5 additional days.
Location
Based in London with easy commutes from areas such as Croydon, Watford, Slough, Bromley, Romford and St Albans. Hybrid working with at least one day per week onsite.
How to Apply
Please apply by sending your CV to Kate Morgan at CV Screen in strict confidence.
IT Application Support Analyst in City of London employer: CV Screen Ltd
Contact Detail:
CV Screen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Application Support Analyst in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the wealth management sector and let them know you're on the lookout for opportunities. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience with Microsoft 365 and ITIL aligns with their needs. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’ve got loads of resources to help you nail that application process.
We think you need these skills to ace IT Application Support Analyst in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Application Support Analyst role. Highlight your experience with Microsoft 365, application support, and any relevant skills that match the job description. We want to see how you fit into our world!
Showcase Your Experience: Don’t just list your previous jobs; explain what you did in each role. Focus on your hands-on experience in IT support, especially in regulated environments like Wealth Management. We love seeing real examples of your problem-solving skills!
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A bit of warmth and enthusiasm can go a long way in making your application stand out. We’re looking for someone who fits well with our team culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, it shows you’re proactive and keen to join our fantastic team!
How to prepare for a job interview at CV Screen Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft 365, Intune, and application support. Be ready to discuss specific scenarios where you've provided support or resolved issues, as this will show your hands-on experience.
✨Understand the Business Context
Since this role is within Wealth Management, it’s crucial to understand the industry and its regulations. Familiarise yourself with common challenges faced in this sector and think about how your skills can help address them.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you would handle specific IT incidents or service improvements. Practise articulating your thought process and problem-solving strategies clearly, as this will demonstrate your service-driven mindset.
✨Showcase Your Communication Skills
As the main point of contact for IT incidents, strong communication is key. Prepare examples of how you've effectively liaised with third-party vendors or managed client expectations in previous roles. This will highlight your ability to take ownership and work collaboratively.
