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- Tasks: Support young people transitioning from care or facing homelessness through tenancy management and needs assessments.
- Company: Join a well-established organisation dedicated to making a positive impact in the community.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make a real difference in vulnerable individuals' lives while working collaboratively in a dynamic team.
- Qualifications: Experience in customer service for vulnerable groups is preferred; passion for helping others is essential.
- Other info: This is a 12-month maternity cover role, working Monday to Friday, 09:00-17:00.
The predicted salary is between 28800 - 43200 £ per year.
An established industry player is seeking a dedicated Tenancy Sustainment Officer to provide essential support to young people transitioning from care or facing homelessness. This role involves coordinating tenancy management, ensuring effective rent collection, and conducting thorough needs assessments to deliver tailored support. You will work collaboratively within a team to uphold health and safety standards while building strong relationships with colleagues and external agencies. If you have a passion for making a difference in the lives of vulnerable individuals and possess a customer-focused approach, this opportunity is perfect for you.
Qualifications
- Experience in providing customer-focused services to vulnerable groups.
- Ability to coordinate tenancy management and rent collection.
Responsibilities
- Support young people leaving care or those who are homeless.
- Conduct needs assessments and maintain health & safety standards.
Skills
- Customer Service
- Tenancy Management
- Relationship Building
- Health & Safety Standards
Education
- Enhanced DBS Check
Location: Chesterfield
Contract: 12 month Maternity Cover
Requirements: Enhanced DBS with Child & Adult Barred Check Required
The Role: Providing a customer-focused service, supporting young people leaving care or those who are homeless. Coordinating tenancy management and rent collection to ensure all housing management income is collected effectively. Working in a building with a number of self-contained flats. Conducting a full needs assessment at the point of referral into the service to establish the nature of support required. Ensuring health & safety and property standards are maintained and working effectively as a team member to deliver excellent services to the residents. Building effective and professional relationships with colleagues and external agencies, contributing to the Association’s values, culture, and ethos. Direct experience working within a young person's service is preferable but not essential.
Hours: 37.5 hours, Monday to Friday, 09:00-17:00
Service Coordinator - Sheffield employer: CV Recruitment
Contact Detail:
CV Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator - Sheffield
✨Tip Number 1
Familiarise yourself with the specific challenges faced by young people transitioning from care or experiencing homelessness. Understanding their unique needs will help you demonstrate your empathy and commitment during interviews.
✨Tip Number 2
Network with professionals in the social care sector, especially those who work with vulnerable groups. Attend local events or join online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare examples of how you've successfully coordinated services or managed relationships in previous roles. Being able to share specific instances where you've made a positive impact will set you apart from other candidates.
✨Tip Number 4
Research the organisation's values and culture thoroughly. Tailoring your conversation to reflect how your personal values align with theirs can significantly enhance your chances of making a strong impression.
We think you need these skills to ace Service Coordinator - Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-focused services, particularly with vulnerable groups. Emphasise any previous roles that involved tenancy management or support for young people.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting young people and your understanding of the challenges they face. Mention specific skills like relationship building and health & safety standards that align with the job description.
Highlight Relevant Qualifications: If you have an Enhanced DBS Check or any qualifications related to social care or tenancy management, make sure to mention these prominently in your application. This will demonstrate your suitability for the role.
Showcase Teamwork Skills: In your application, provide examples of how you've successfully worked within a team to deliver excellent services. Highlight any experiences where collaboration was key to achieving positive outcomes for clients.
How to prepare for a job interview at CV Recruitment
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Tenancy Sustainment Officer. Familiarise yourself with tenancy management, rent collection, and the specific needs of young people transitioning from care or facing homelessness.
✨Showcase Your Customer Service Skills
Prepare examples that demonstrate your experience in providing customer-focused services to vulnerable groups. Highlight any relevant situations where you made a positive impact on someone's life.
✨Emphasise Teamwork and Relationship Building
Be ready to discuss how you have successfully collaborated with colleagues and external agencies in the past. Strong relationship-building skills are crucial for this role, so share specific instances where you worked effectively as part of a team.
✨Prepare for Needs Assessment Questions
Anticipate questions related to conducting needs assessments. Think about how you would approach assessing the needs of young people and what factors you would consider to provide tailored support.
