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For Companies At a Glance
- Tasks: Join our team as a Facilities Assistant, ensuring top-notch customer care and maintenance.
- Company: Be part of an award-winning serviced office business in Widnes.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, free parking, and corporate discounts.
- Why this job: This role offers hands-on experience in a dynamic environment with a focus on customer service.
- Qualifications: We seek a practical, skilled individual with excellent communication and customer service abilities.
- Other info: Flexible hours, 25 hours per week, Monday to Friday, between 8am and 5.30pm.
The predicted salary is between 16406 - 20500 £ per year.
£16,406 plus bonus
Widnes
Excellent Permanent Part Time Opportunity
Plus benefits: Bonus twice yearly, Uniform provided, Clothing Allowance, Health Care Package, Pension, Free Parking, corporate discounted associated benefits.
The Role:
- To join an Award Winning team who strive to provide the very best in customer service within a serviced office business.
- Due to expansion to this newly created team, we are looking for a hard working individual, who takes pride in their work and supports customers.
- Working in a business centre you will have responsibility for providing a consistently high standard of customer care to the internal and external clients, being an ambassador of the business.
- Providing a full range of maintenance and caretaker services in a busy business centre environment with focus on the company's key objectives of providing high quality client service.
- Working with the centre team to ensure that the building is maintained to standards.
- Ensuring offices are appropriately furnished.
- Maintaining building security.
- Completing client requests in a timely fashion.
- The Facilities Coordinator role is pivotal to the success of the business.
- Completing day to day maintenance and repair tasks including carpentry work, electrical, plumbing, painting, heating and air conditioning, flooring, outdoor landscaping, gritting and snow removal, and general facility repairs.
- Providing efficient and effective caretaking support to the Business Centre including ensuring the security and general appearance of the buildings and surrounding areas are maintained in accordance with the required standards.
- Responsible for ensuring the operation runs smoothly and efficiently through involvement in services, standards, facilities, security, health & safety, housekeeping, meeting and conference rooms set up, and general client support.
- The close working relationship with the Centre Manager and the team will be the key to the success of this role and the centre.
- The Facilities Coordinator is responsible for opening up the site on a daily basis.
- Checking for overnight problems and issues.
- Reacting to emergency situations during the day.
- Working with deadlines to ensure client needs are met.
- Working as part of a small team.
Skills and Attributes required:
- A skilled all round individual.
- Practical, hands on, demonstrates the ability to utilise a multitude of hand tools.
- A high standard of personal presentation and effective, articulate communication is essential.
- Responsible for providing first-line customer care on a daily basis.
- The ability to develop and maintain relationships with clients and suppliers.
- Able to troubleshoot, plan and organise.
- A very busy role and varied, a flexible approach and willingness to be proactive and involved.
- Able to work well under pressure.
- A team player who takes pride in their work and customer service support.
- Excellent customer service skills.
- Able to problem solve and deal with people at all levels.
The Hours:
- Flexibility required to support business needs.
- 25 hours per week, Monday to Friday, between the hours of 8am and 5.30pm.
Facilities Assistant/ Caretaker - Part Time employer: CV Recruitment
Contact Detail:
CV Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant/ Caretaker - Part Time
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as carpentry, plumbing, and electrical work. Being able to discuss your hands-on experience with these skills during an interview will show that you're well-prepared for the role.
✨Tip Number 2
Highlight your customer service experience when networking or during interviews. Since this role involves a lot of client interaction, demonstrating your ability to maintain relationships and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Research the company culture and values of StudySmarter. Understanding what they prioritise in their team members can help you tailor your conversations and show that you align with their mission and objectives.
✨Tip Number 4
Prepare examples of how you've successfully worked under pressure or handled emergency situations in previous roles. This will demonstrate your problem-solving abilities and readiness to tackle the challenges that come with being a Facilities Assistant.
We think you need these skills to ace Facilities Assistant/ Caretaker - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Facilities Assistant role. Emphasise any previous caretaking or maintenance work, customer service experience, and your ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your hands-on skills. Mention specific examples of how you've successfully managed maintenance tasks or provided excellent client support in previous roles.
Highlight Relevant Skills: In your application, clearly outline your practical skills such as carpentry, plumbing, and general maintenance. Also, emphasise your communication skills and ability to work under pressure, as these are crucial for the role.
Show Enthusiasm for the Role: Convey your enthusiasm for joining an award-winning team and your commitment to maintaining high standards of customer care. This can set you apart from other candidates and demonstrate your fit for the company culture.
How to prepare for a job interview at CV Recruitment
✨Showcase Your Customer Service Skills
Since the role involves providing high-quality customer care, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to maintain a positive attitude and resolve issues efficiently.
✨Demonstrate Practical Skills
This position requires a hands-on approach, so be ready to discuss your experience with maintenance tasks. Bring up specific examples of carpentry, plumbing, or other relevant skills that showcase your practical abilities.
✨Emphasise Teamwork
The Facilities Assistant role is all about collaboration. Talk about your experiences working in teams, how you contribute to group success, and your ability to build relationships with colleagues and clients alike.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of scenarios where you've had to react quickly to unexpected situations and how you managed to keep everything running smoothly.
