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For Companies At a Glance
- Tasks: Join our team as a Caretaker, ensuring top-notch customer service and facility maintenance.
- Company: Be part of an award-winning serviced office business in Stoke on Trent.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, uniform, and corporate discounts.
- Why this job: This role offers hands-on experience and the chance to make a real impact in a dynamic environment.
- Qualifications: We seek a practical, skilled individual with excellent customer service and communication skills.
- Other info: Flexibility is key; work 37.5 hours a week, Monday to Friday.
The predicted salary is between 24600 - 27480 £ per year.
Caretaker/Facilities Coordinator
£24,600 plus bonus
Stoke on Trent
Excellent Permanent Opportunity
Plus benefits, Bonus twice yearly, Uniform provided, Clothing Allowance, Health Care Package, Pension, Free Parking, corporate discounted associated benefits
The Role:
To join an Award Winning team who strive to provide the very best in customer service within a serviced office business
Due to expansion to this newly created team, we are looking for a hard working individual, who takes pride in their work and support to customers
Working in a business centre you will have responsibility for providing a consistently high standard of customer care to the internal and external clients, being an ambassador of the business
Providing full range of maintenance and caretaker services in a busy business centre environment
With focus on the company\’s key objectives of providing high quality client service
Working with the centre team to ensure that the building is maintained to standards
Offices are appropriately furnished
Building security is maintained
Client requests are completed in a timely fashion
The Facilities Coordinator role is pivotal to the success of the business
Completing day to day maintenance and repair tasks
To include, carpentry work, electrical; plumbing; painting; heating and air conditioning; flooring, outdoor landscaping, gritting and snow removal; general facility repairs
To provide efficient and effective caretaking support to the Business Centre including ensuring the security and general appearance of the buildings and surrounding areas are maintained in accordance with the required standards
Responsible for ensuring the operation runs smoothly and efficiently through involvement in: services, standards, facilities, security, health & safety, housekeeping, meeting and conference rooms set up, and general client support
The close working relationship with the Centre Manager and the team will be the key to the success of this role and the centre
The Facilities Coordinator is responsible for opening up the site on a daily basis
Checking for overnight probiems, issues
Reacting to emergency situations during the day
Working with deadlines to ensure client needs are met
Working as part of a small team
Skills and Attributes required:
A skilled all round individual
Practical, hands on, demonstrates the ability to utilise a multitude of hand tools
A high standard of personal presentation and effective, articulate communication is essential
Responsible for providing first-line customer care on a dally basis
The ability to develop and maintain relationships with clients and suppliers
Able to troubleshoot, plan and organise
A very busy role and varied, a flexible approach and willingness to be proactive and involved
Able to work well under pressure
A team player who takes pride in their work and customer service support
Excellent customer service skills
Able to problem solve and deal with people at all levels
The Hours:
Flexibility required to support business needs
37.5 Hours per week
Monday to Friday
Between the hours of 8am and 5.30pm
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Caretaker/ Facilities Coordinator employer: CV Recruitment
Contact Detail:
CV Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker/ Facilities Coordinator
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as carpentry, plumbing, and electrical work. Being able to discuss your hands-on experience with these skills during an interview will show that you're well-prepared for the role.
✨Tip Number 2
Highlight your customer service experience when networking or during interviews. Since this role requires a high standard of client interaction, sharing examples of how you've successfully managed client relationships can set you apart from other candidates.
✨Tip Number 3
Demonstrate your ability to work under pressure by preparing examples of past situations where you successfully handled emergencies or tight deadlines. This will showcase your problem-solving skills and adaptability, which are crucial for the Facilities Coordinator role.
✨Tip Number 4
Research StudySmarter and our values, especially regarding customer service and teamwork. Being able to articulate how your personal values align with ours during the interview can help you make a strong impression and show that you're a good fit for our team.
We think you need these skills to ace Caretaker/ Facilities Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management or caretaking. Emphasise any hands-on skills you possess, such as carpentry, plumbing, or general maintenance, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and your ability to maintain high standards in a busy environment. Mention specific examples of how you've successfully managed client requests or handled emergency situations in the past.
Highlight Teamwork Skills: Since the role requires close collaboration with the Centre Manager and team, be sure to showcase your teamwork abilities. Provide examples of how you've worked effectively in a team setting to achieve common goals.
Showcase Problem-Solving Abilities: Demonstrate your problem-solving skills by including instances where you've successfully resolved issues or improved processes in previous roles. This will show that you're proactive and capable of handling the varied challenges of the position.
How to prepare for a job interview at CV Recruitment
✨Showcase Your Customer Service Skills
As a Caretaker/Facilities Coordinator, you'll be the face of the business. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight your ability to maintain a positive attitude and provide excellent support to clients.
✨Demonstrate Your Practical Skills
This role requires a hands-on approach, so be ready to talk about your experience with maintenance tasks such as carpentry, plumbing, and electrical work. If possible, bring examples of past projects or challenges you've successfully managed to showcase your skills.
✨Emphasise Teamwork and Communication
The job involves working closely with the Centre Manager and other team members. Prepare to discuss how you collaborate with others, resolve conflicts, and ensure smooth operations within a team setting. Good communication is key, so practice articulating your thoughts clearly.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle emergencies. Think of specific examples where you've had to react quickly to unexpected situations, and explain your thought process and the outcomes of your actions.
