Are you an experienced hospitality professional with a passion for exceptional guest service? We are looking for a dedicated Front of House Manager to join our team at our award-winning dining pub—proudly named a Tripadvisor 2026 Top 10% Restaurant in the World! Nestled in the heart of the Warwickshire countryside, this historic 17th-century inn offers a vibrant and acclaimed dining experience.
In this role, you will be the driving force behind our daily front-of-house operations, ensuring every guest receives a warm, memorable welcome and flawless service.
Key Responsibilities
Team Leadership: Lead, inspire, and develop a core team of 5 full-time front-of-house staff.
Resource & Rota Management: Coordinate and manage a seasonal team of 10-15 temporary staff members, alongside bank staff, to ensure seamless service during peak periods and busy seasonal events.
Operational Excellence: Oversee all aspects of front-of-house daily operations, maintaining high standards of presentation, cleanliness, and customer care.
Event Coordination: Plan, organize, and execute special events and functions to guarantee high customer satisfaction.
Digital Presence: Manage and update website content to ensure menus, announcements, and information are always accurate and engaging.
What We Are Looking For
Proven experience in a supervisory or management role within a busy pub, restaurant, or hospitality environment.
Exceptional leadership and communication skills, with a hands‑on approach and the ability to motivate a dynamic team under pressure.
Strong organizational skills, with a keen eye for detail regarding guest experience and venue presentation.
Capability to handle multi-faceted responsibilities, from scheduling a large seasonal team to event planning and digital updates.
Competitive hourly rate (£15.75 ph)
Working in a unique, historic, and internationally recognized award‑winning rural venue
#J-18808-Ljbffr
Front Of House Manager employer: CV Locator
The Baltic Hotel in Liverpool offers an exceptional work environment for an Operations Manager, combining a vibrant local culture with a commitment to service excellence. Employees benefit from competitive salaries, opportunities for career progression within a supportive hotel management company, and perks such as discounted accommodation and meals. With a focus on teamwork and professional development, this role is perfect for those looking to make a meaningful impact in the hospitality industry.
