Community Programme Educator in Coventry

We are looking for a dynamic and creative individual to lead the delivery of engaging, family-friendly and community programmes across our museums and heritage sites, as well as delivery offsite in community venues. This role focuses on inspiring diverse audiences—from early years to older adults—through high-quality workshops, activities, and events, against financially sustainable models that can generate income or funding opportunities.

You will play a key role in planning and delivering public-facing sessions, building partnerships with artists and community organisations, and supporting and coordinating volunteers. Working in a fast-paced environment, you’ll manage bookings, oversee programme logistics, and ensure a welcoming, safe, and accessible experience for all participants.

This is an exciting opportunity to collaborate across teams, contribute to innovative learning programmes, and help shape inclusive cultural experiences that connect communities with heritage.

• Confident delivering engaging sessions for diverse audiences in varied settings
• Highly organised, with strong communication and coordination skills
• Creative, proactive, and passionate about community engagement
• Commercially aware, with the ability to develop financially sustainable, income-generating programmes

DBS Clearance will be required for the successful candidate.

Overall purpose and objective of the role: To lead the delivery of high-quality family-friendly and community programmes across CV Life museums and heritage sites, ensuring engagement with diverse audiences, from early years to older adults. The role includes workshop and activity planning, public-facing delivery and volunteer coordination.

• Lead public-facing engagement and deliver high-quality sessions for diverse audiences, from early years to older adults, supporting the successful family and community programmes across CV Life’s museums and heritage sites.
• Work in a fast-paced environment, confidently adapting delivery style across a range of environments, including museums, community venues, care homes, and partner organisations.
• Manage enquiries and bookings with strong administrative efficiency, ensuring accurate and timely data entry and record keeping.
• Build and facilitate collaborations with artists, freelance specialists, community partners, and stakeholders to enhance programme content.
• Train and support volunteers and session facilitators to ensure high-quality programme delivery.
• Represent the museums at community events, promoting opportunities and building strong local relationships.
• Work closely with the Learning and Engagement Manager to develop and deliver content for the Coventry HAF-funded programme.
• Collaborate with curators, exhibitions teams, and front-of-house staff to ensure community voices and needs inform displays, interpretation and programming.
• Gather, review and respond to participant feedback to continually improve delivery and annual programme review.
• Maintain safeguarding, health & safety and accessibility best practice for all family and community audiences.
• Participate in occasional weekend, evening and overnight working as required by the programme.
• Work to a delegated budget, planning and sourcing resources efficiently.
• Schedule programmes, book spaces, order materials, and coordinate operational and logistical arrangements.
• Uphold high standards of delivery, professionalism, and visitor experience across all aspects of the role.
• Engage in relevant training and continuous professional development to maintain and enhance your skills.

This job description is neither exhaustive nor exclusive and may be reviewed and updated depending upon operational requirements and staffing levels.

• To embrace and lead by example on the Company’s key values of PRIDE, PASSION and PURPOSE or those that might at any time be subsequently re-defined.
• To support the Company’s commitment to providing a safe environment for children, young people and vulnerable adults, ensuring awareness of the Company’s Safeguarding Policy, Procedures and Practice Guidance, and to be vigilant, reporting any safeguarding concerns without delay.
• To undertake all duties and fully comply with all of the Company’s general standards and those relating to the specific requirements of the role.
• To take care of their own health and safety and that of others who may be affected by their actions at work, and to co-operate with health and safety matters to help everyone meet their legal requirements.
• To co-operate with managers and colleagues to ensure environmental responsibilities are complied with.
• To carry out tasks at a range of sites that are either operated or managed by the Companies / Trusts or where services are delivered by the Companies / Trusts.
• To be involved in any aspects or opportunities for sharing of good practice, expertise and responsibilities within the Companies / Trusts.
• To generally help promote the work and public image of the Companies / Trusts, always maintaining high standards of customer service and personal appearance.
• To attend and fully engage with all internal training and development requirements and opportunities, and maintain such qualifications as required by the demands of the role.
• To interact positively with customers adopting a friendly and professional approach at all times.
• To comply with the General Data Protection Regulations when dealing with, maintaining, sharing and storing information.
• To undertake other duties as specified, which are appropriate to the qualifications, experience and general level of the post.

• Confident and enthusiastic public-facing communicator, able to engage diverse audiences from early years to older adults.
• Energised by hitting and surpassing performance targets.
• Flexible, adaptable, and able to work in a fast-paced, multi-site environment.
• Highly organised, proactive, and able to manage multiple tasks simultaneously.
• Professional, approachable, and able to maintain high standards in delivery and audience experience.
• Collaborative and able to build strong relationships with colleagues, volunteers, artists, and community partners.

• Experience in planning, creating, and delivering community-focused programmes, workshops, and family events.
• Strong organisational and administrative skills, including managing bookings, enquiries, data entry, and scheduling.
• Understanding of safeguarding, health & safety, and accessibility requirements for public programmes.
• Knowledge of museum, heritage, or cultural sector practice is desirable but not essential.
• Familiarity with funded programmes, such as Coventry HAF, is desirable.
• Experience in gathering and responding to participant feedback to inform programme development.
• High quality and engaging facilitation.
• Competent in working to a delegated budget and planning efficient resource use.
• Confident in representing the organisation at community events and public engagements.

• Ability to work unsociable hours/weekends and be on call to attend at short notice.

We encourage and welcome applications from all ethnic groups and people with disabilities. Our aim is to build a diverse workplace and to become a truly inclusive employer with a workforce and visitor audience as diverse as the communities we serve. We seek to create an inclusive and welcoming environment for all those who work at CVLife.

If you think this is the role and organisation for you then we would love to hear from you. Please complete our short application form (average 30 mins to complete) by clicking the Apply Online Button below. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please submit your application as soon as possible to avoid disappointment.