At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our café visitors.
- Company: Join CVLife, a vibrant team dedicated to hospitality and customer satisfaction.
- Benefits: Flexible zero-hour contract, friendly work environment, and opportunities to learn.
- Other info: Great opportunity for personal growth in a supportive and dynamic café setting.
- Why this job: Be part of a team that values individuality and delivers the ‘wow factor’ every day.
- Qualifications: Experience in customer service is a plus, but enthusiasm and a willingness to learn are key.
The predicted salary is between 10 - 12 € per hour.
CVLife are looking for 2 zero hour Café Host / Food and Beverage Assistant for our Café at the Alan Higgs Centre. You and your colleagues will set the scene to deliver a truly memorable customer experience. We want everyone who visits to be treated as an individual, and for our staff to take immense pride in delivering a warm and welcoming personalised service. You will work as a small team ensuring our customers experience the ‘wow factor’ every time they visit.
Responsibilities of the Role:
- Delivering the highest levels of customer service.
- Having excellent product knowledge and confidence to link sell, up sell and promote additional food and drink items.
- Preparing and serving food and drinks as required.
- Operating the till in line with cash handling procedures.
- Maintaining health, safety and cleanliness standards.
We are looking for someone who has experience in a customer facing role preferably in hospitality, but above all what’s important to us is your eagerness to learn and deliver exceptional customer service.
Come Join Our Team and Apply Today!
CV Life is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Café Host (Zero Hours) employer: CV Life
At CVLife, we pride ourselves on fostering a vibrant and inclusive work culture where every team member plays a vital role in creating memorable experiences for our customers. As a Café Host at the Alan Higgs Centre, you will enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a dedicated team that values exceptional service and individual contributions. Join us to not only enhance your skills in hospitality but also to be part of a community that prioritises the well-being of both staff and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Café Host (Zero Hours)
✨Tip Number 1
Get to know the café vibe! Before you apply, pop in for a coffee and observe how the team interacts with customers. This will help you understand their service style and give you a chance to chat with staff about what it’s like working there.
✨Tip Number 2
When you’re ready to apply, don’t just send your CV. Reach out directly to the café manager or team on social media or in person. A friendly introduction can make you stand out and show your enthusiasm for the role!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service. Think of examples from your past experiences where you’ve gone above and beyond for a customer. We love to hear about those ‘wow’ moments!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you message can leave a lasting impression and shows that you’re genuinely interested in joining the team. Plus, it’s a great way to keep the conversation going!
We think you need these skills to ace Café Host (Zero Hours)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and hospitality.
Tailor Your CV:Make sure to tailor your CV to highlight any relevant experience in customer-facing roles. We love seeing how your past experiences can contribute to creating that ‘wow factor’ for our customers!
Highlight Your Skills:Don’t forget to mention any specific skills that relate to the role, like product knowledge or cash handling. We’re looking for team players who can confidently promote our food and drink offerings!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at CV Life
✨Know Your Stuff
Before the interview, make sure you brush up on your product knowledge. Familiarise yourself with the menu and any special offers. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to create a memorable experience for customers. This will demonstrate your ability to meet their expectations.
✨Team Player Vibes
Since you'll be working as part of a small team, it's important to convey your teamwork skills. Share stories that highlight how you've collaborated with others in previous roles, especially in fast-paced environments like hospitality.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the café's approach to customer service or how they handle busy periods. This shows your enthusiasm for the role and helps you understand if it’s the right fit for you.
