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For Companies At a Glance
- Tasks: Be the friendly face of our office, ensuring a welcoming environment for everyone.
- Company: Join CBRE, a global leader in real estate services with over 70,000 employees worldwide.
- Benefits: Enjoy flexible part-time hours and gain valuable experience in a dynamic workplace.
- Why this job: Make a real impact on workplace culture while developing your skills in a supportive team.
- Qualifications: 1-2 years in customer service or hospitality preferred; strong communication skills are a must.
- Other info: This role is perfect for students looking to balance work with studies.
Company Profile
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Chelmsford. This is a part time role for 27 hours per week.
Role Summary:
- Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day.
- Greets employees and announces clients, applicants, and visitors.
- Conducts guest registration through badging software.
- Arranges escorts as needed.
- Issues visitor passes and validates parking.
- Maintains neat appearance reception area, conference rooms, café and other common areas.
- Requests building and housekeeping services as needed.
- Periodically inspects common area equipment to ensure good operating condition.
- Arranges equipment service as needed.
- Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc.
- Requests building and/or equipment services as needed.
- Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management.
- Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures.
Experience Required:
- A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
- Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees.
- Experience in facilities management and/or dealing with suppliers/contractors beneficial.
- Ability to solve problems and deal with a variety of options in complex situations.
Workplace Experience Host - Part Time employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Experience Host - Part Time
✨Tip Number 1
Familiarise yourself with CBRE's values and mission. Understanding their vision as a global leader in real estate services will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service experience. Since the role involves greeting employees and visitors, showcasing your previous roles in hospitality or front desk positions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving skills. The job requires dealing with various situations, so think of examples where you've successfully resolved issues in a fast-paced environment.
✨Tip Number 4
Network with current or former CBRE employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Workplace Experience Host - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front desk, concierge, hospitality, or customer service roles. Use specific examples that demonstrate your advanced communication skills and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating a positive workplace experience. Mention how your previous roles have prepared you for the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise skills such as teamwork, administrative support, and facilities management. Provide examples of how you've collaborated with different teams to resolve issues effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CV-Library
✨Showcase Your Customer Service Skills
As a Workplace Experience Host, you'll be interacting with employees and visitors regularly. Be prepared to share examples of how you've provided excellent customer service in previous roles, especially in hospitality or front desk positions.
✨Demonstrate Your Communication Abilities
Advanced communication skills are crucial for this role. During the interview, practice clear and concise communication. You might be asked to present information or explain processes, so be ready to showcase your ability to convey messages effectively.
✨Familiarise Yourself with Facilities Management
Having a basic understanding of facilities management can set you apart. Research common practices and challenges in the field, and be prepared to discuss how you would handle various situations that may arise in the workplace.
✨Prepare for Problem-Solving Scenarios
The role requires problem-solving skills in complex situations. Think of examples from your past experiences where you successfully resolved issues, and be ready to discuss your thought process during the interview.
