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- Tasks: Manage patient treatment plans and ensure a seamless dental experience.
- Company: Join a leading dental practice known for exceptional care and service.
- Benefits: Enjoy a competitive salary, bonus potential, and ongoing professional development.
- Why this job: Be part of a supportive team while driving patient care and revenue growth.
- Qualifications: Experience as a Treatment Coordinator with strong sales and communication skills required.
- Other info: Opportunity for commission based on performance in a target-driven environment.
Location: Borehamwood
Employment Type: Full-time (Monday – Friday, 8:30 AM – 5:30 PM, with occasional Saturdays if required)
Salary: £30,000 - £35,000 + Bonus
About Us: My clients are a leading dental practice known for delivering exceptional care and top-quality service. We are looking for a dedicated Treatment Coordinator (TCO) to join our team and contribute to the smooth-running of our practice while driving patient care and revenue growth.
This is a full-time, dedicated TCO role — we are not looking for hybrid candidates (e.g., Nurse/TCO). If you are passionate about patient coordination, sales, and treatment planning, this is the opportunity for you!
Role Overview: As a Treatment Coordinator (TCO), your primary responsibility will be managing patient treatment plans, explaining procedures, and ensuring patients have a seamless experience throughout their dental journey. You will work closely with our clinical team to present tailored treatment options and support patients in making informed decisions. Your role will also contribute directly to the practice's growth, as you will be working toward a target-driven environment, with attractive bonus potential tied to performance.
Key Responsibilities:
- Treatment Consultation & Planning: Meet with patients to discuss their treatment options, explain procedures in detail, and help them understand the benefits and costs of various treatments.
- Generate Income: Actively work towards achieving monthly treatment targets. You will have a target of £125,000 per month, and when the practice hits the £75,000 threshold, you will earn a percentage commission on the monthly income generated.
- Sales Focus: Ensure you meet and exceed monthly sales targets through effective treatment coordination and following up with patients.
- Patient Management: Schedule treatments, follow up on pending appointments, and maintain a high level of patient satisfaction.
- Administrative Support: Maintain accurate patient records, process treatment plans, and handle any necessary paperwork related to patient treatments.
- Team Collaboration: Work closely with the rest of the dental team, ensuring a smooth patient journey and assisting with the flow of the practice.
Key Skills & Qualifications:
- Proven experience as a dedicated Treatment Coordinator (TCO) in a dental or healthcare setting.
- Strong sales experience with a proven ability to meet targets and generate income.
- Excellent communication skills, with the ability to explain complex treatments and procedures in an easy-to-understand manner.
- Passionate about providing exceptional customer service and patient care.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Familiarity with dental terminology and procedures.
- Previous experience working with dental software (e.g., Dentrix, Exact) is a plus.
Benefits:
- Competitive salary of £30,000 - £35,000, plus bonus potential.
- Commission structure based on performance (with monthly earnings potential).
- Target of £125,000 per month with an attractive bonus after hitting the £75,000 threshold.
- Opportunity to work in a supportive, positive, and professional team environment.
- Ongoing professional development and training opportunities.
How to Apply: If you're a dedicated and experienced Treatment Coordinator with a passion for sales and patient care, we want to hear from you! Please submit your CV and a cover letter to Matt Rose.
My client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Treatment coordinator employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment coordinator
✨Tip Number 1
Familiarise yourself with the dental terminology and procedures mentioned in the job description. This will not only help you understand the role better but also allow you to engage in meaningful conversations during the interview.
✨Tip Number 2
Highlight your sales experience and any previous achievements in meeting targets. Be prepared to discuss specific examples of how you've successfully generated income in past roles, as this is a key focus for the Treatment Coordinator position.
✨Tip Number 3
Research the dental practice thoroughly. Understand their services, values, and patient care philosophy. This knowledge will help you tailor your responses and demonstrate your genuine interest in contributing to their team.
✨Tip Number 4
Prepare to discuss how you would manage patient relationships and ensure satisfaction. Think of strategies you can implement to follow up with patients and maintain high levels of service, as this is crucial for the role.
We think you need these skills to ace Treatment coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Treatment Coordinator in a dental or healthcare setting. Emphasise your sales achievements and any specific targets you've met, as this role is heavily focused on generating income.
Craft a Compelling Cover Letter: In your cover letter, express your passion for patient care and sales. Mention specific examples of how you've successfully managed treatment plans and improved patient satisfaction in previous roles.
Highlight Key Skills: Clearly outline your communication skills and ability to explain complex treatments in an easy-to-understand manner. Mention any familiarity with dental software, as this could set you apart from other candidates.
Showcase Team Collaboration: Discuss your experience working closely with clinical teams to ensure a smooth patient journey. Highlight any instances where your collaboration led to improved patient outcomes or practice efficiency.
How to prepare for a job interview at CV-Library
✨Showcase Your Sales Skills
Since the role heavily focuses on achieving sales targets, be prepared to discuss your previous sales experience. Share specific examples of how you've met or exceeded targets in the past, and highlight any strategies you used to drive revenue growth.
✨Understand Treatment Coordination
Familiarise yourself with the responsibilities of a Treatment Coordinator. Be ready to explain how you would manage patient treatment plans and ensure a seamless experience. Demonstrating your understanding of the role will show your commitment and readiness.
✨Communicate Clearly
Excellent communication is key in this role. Practice explaining complex dental procedures in simple terms. During the interview, focus on your ability to convey information clearly and effectively, as this will be crucial when interacting with patients.
✨Prepare Questions
Have thoughtful questions ready for the interviewer about the practice and its goals. This shows your genuine interest in the position and helps you assess if the practice aligns with your career aspirations. Ask about team dynamics, patient management strategies, and growth opportunities.
