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For Companies At a Glance
- Tasks: Engage with potential customers through calls, maintain databases, and create leads.
- Company: Join a dynamic wholesale company focused on growth and innovation.
- Benefits: Enjoy onsite parking, a day off for your birthday, and opportunities for personal development.
- Why this job: Be part of a supportive team that values customer service and offers career progression.
- Qualifications: Previous telesales experience, strong communication skills, and IT literacy are essential.
- Other info: Edwards & Pearce is committed to equal opportunities in recruitment.
An excellent new opportunity to join a progressive and growing wholesale company as a Telesales Administrator.
THE BENEFITS:
- Onsite parking.
- Birthday off work.
- Progression and personal development.
THE ROLE:
- Follow up on all enquiries productively and proactively.
- Maintain the customer database.
- Create leads - discover prospective customers using a diverse range of methods.
- Create appointments with potential customers.
- Make outgoing calls to establish contact with potential customers and introduce the company.
- Recognise customer requirements.
- Provide information to potential customers such as product features, pricing and benefits.
- Establish and maintain relationships with potential customers, keeping in touch with them.
- Log and monitor sales activities and leads.
- Negotiate on pricing, address problems, and eliminate obstacles.
- General ad-hoc administration duties.
THE CANDIDATE:
- Previous experience within a telesales or business development role is crucial.
- Have a strong telephone manner and presence.
- Possess excellent written and verbal communication skills.
- Have strong attention to detail.
- Possess the ability to work under pressure and solve problems.
- Be motivated and resilient.
- Have excellent time management and organisational skills.
- Be a strong team player.
- Have customer service at the heart of what you do.
- Have strong IT literacy (Microsoft Excel and Word).
THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Telesales Administrator employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what they offer will help you engage potential customers more effectively during calls and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone skills by role-playing with a friend or family member. This will help you refine your pitch, improve your confidence, and ensure you can handle objections smoothly when speaking with potential customers.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Stay organised and prepare a list of questions to ask during the interview. This shows your enthusiasm for the role and helps you assess if the company aligns with your career goals, especially regarding progression and personal development.
We think you need these skills to ace Telesales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales or business development. Emphasise your strong telephone manner, communication skills, and any achievements in previous roles that demonstrate your ability to meet customer needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your skills align with the job description. Mention specific examples of how you've successfully managed customer relationships and generated leads in the past.
Highlight IT Skills: Since strong IT literacy is essential, ensure you mention your proficiency in Microsoft Excel and Word. Provide examples of how you've used these tools in previous roles to manage data or improve efficiency.
Showcase Problem-Solving Abilities: In your application, include instances where you've successfully solved problems or negotiated effectively. This will demonstrate your resilience and ability to work under pressure, which are key traits for this role.
How to prepare for a job interview at CV-Library
✨Showcase Your Telesales Experience
Make sure to highlight your previous experience in telesales or business development. Be prepared to discuss specific examples of how you've successfully followed up on enquiries and created leads in the past.
✨Demonstrate Strong Communication Skills
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. Consider preparing a brief introduction about yourself that showcases your telephone manner and presence.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your ability to handle pressure and solve problems. Think of instances where you successfully negotiated pricing or addressed customer issues, and be ready to share these experiences.
✨Emphasise Teamwork and Customer Service
As a strong team player with customer service at the heart of your approach, be ready to discuss how you’ve collaborated with others in previous roles. Share examples of how you’ve maintained relationships with customers and contributed to a positive team environment.
