Service Desk Co-ordinator

Our client, an International company based in Elstree requires a Service Desk Co-ordinator As a Service Desk Co-ordinator, you will be the first point of contact for all email in the inbox and telephone enquiries. Duties include: Complete and send weekly reports Update Portal with ETA's at the end of each day. Maintain live open call reports for specific customers. Complete and send BP KPI reports. Working hours 9am-5.30pm. 1 weekend per month to be worked (with days off in the week) or take as overtime. Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search. Nouvo Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK