Rota Coordinator

Attention all strategic masterminds! Are you ready to be the hidden controller behind our incredible team of home care superheroes? While our carers are out on the front lines, providing compassionate care and saving the day for our clients, we need an experienced and detail-oriented Rota Coordinator to be their unwavering control centre. Be the organisational genius who keeps our team running like a well-oiled, care-providing machine. If you thrive on logistics, possess keen problem-solving skills, and can navigate the complexities of scheduling with heroic precision, you might just be the extraordinary mind we're looking for. This is a fast-paced and critical role that oversees the scheduling of high-volume domiciliary care rotas. Job title: Rota Coordinator Location: Barrow in Furness Salary: £28,000/year Schedule: 40 hours Set shift pattern to work between the hours 07:00 – 22:00 _________________________________________ Your main roles and responsibilities: * Rota planning and management – maintain accurate weekly and monthly rotas and match carers to calls based on compatibility and training * Ensure 100% of scheduled shifts are covered and proactively manage open shifts * Monitor staff availability and adjust rotas based on leave, sickness or emergencies * Process all call cancellations, holiday requests and updates * Communicate clearly with team leaders, managers and care staff * Work closely with Management to highlight recruitment needs to allow for consistent and safe delivery of care. * Problem-solve on a daily basis Essential skills: * Excellent attention to detail and time management * Strong communication and customer service skills * Ability to work under pressure and respond flexibly * Proficiency with rota software and MS Office * Understanding of CQC regulations and care sector standards Essential Experience: * Minimum one year’s experience as the Care/Rota Coordinator of a Domiciliary Care Agency * Experience within Domiciliary care or a similar setting would be desirable. What you’ll get in return: * £28,000/year * Company pension scheme. * Paid Training and Development. * Available to access Company Pool Cars * Wellbeing App including free independent counselling * Career progression opportunities * 28 days paid holiday Schedule: * Shift pattern between the hours 07:00 – 22:00 * Approx 40 hours per week Location: * Barrow in Furness LA14 2PE Working for Us: MSH Healthcare supports over 120 service users across Furness, the South Lakes and further afield. We are committed to delivering the highest possible standards of person-centred care. Our Home Care Assistants excel in promoting choice and independence and developing services that enhance the quality of life and wellbeing of the people we support