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- Tasks: Join our team to process payroll transactions and support HR administration.
- Company: Be part of a leading Aerospace organisation in Broughton, shaping the future of flight.
- Benefits: Enjoy a hybrid work model with 3 days on-site and 2 days remote, plus great corporate perks.
- Why this job: Gain valuable experience in payroll and HR while working in a dynamic, supportive environment.
- Qualifications: Customer-focused, team player with strong problem-solving skills; no specific experience required.
- Other info: This role is an umbrella contract and falls inside IR35 regulations.
We are recruiting for a Reward Operations Advisor for a leading Aerospace organisation based in Broughton. The first 4 weeks will be on site, it will then be 3 days a week on site, 2 days WFH.
To work as part of a payroll support and HR Administration team responsible for processing a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements. To provide customer-focused support to UK-based colleagues on the telephone and via email on a broad range of payroll matters. To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish and to also produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor’s reports and mortgage/rental operations.
Key Accountabilities
- Process Payroll related transactions from internal stakeholders, such as: Detached Duty, Standby, On Call, Onetime payment submissions, Memberships, Loans, PASS scheme, Working Party, Subsistence, P45 / New Starter Declarations, Settlement Agreements, Court Orders.
- Process Time related transactions from internal stakeholders, such as: Overtime, Shift Changes, Sickness, Phased Return to Work, Time Savings Accounts, Salary Offset.
- Process HR Administration related activities: Complete transactions in relation to all HR administration activities, for example references and solicitors’ letters. Provide first level support to all clients on the flexible benefits platform. Maintain e-pay tool and provide first line of support when dealing with stakeholder queries. Produce documents through mail merge for internal mail shots and divisional correspondence. Manage all aspects of the relationship with the external e-payslip provider.
Key Qualities
- Customer focused and results orientated, with a logical approach to completing tasks.
- Be able to work using your own initiative and develop effective solutions to problems.
- Must be a team player and proactively assist other team members when needed.
- Have a strong ‘personal branding’ and demonstrate a ‘can-do’ attitude in all areas.
- Ability to work under pressure to agreed deadlines.
- Work with minimum supervision, self-motivated.
- Excellent interpersonal skills, be well organised and have a flexible approach.
- Committed to support continuous improvements.
This is an umbrella contract, the role is Inside IR35.
Rewards Operations Advisor employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rewards Operations Advisor
✨Tip Number 1
Familiarise yourself with payroll processes and HR administration tasks. Understanding the specific payroll-related transactions mentioned in the job description will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully resolved issues for clients or colleagues in the past. This will show that you can provide the customer-focused support required for this role.
✨Tip Number 3
Highlight your ability to work under pressure by sharing experiences where you met tight deadlines. This is crucial for the role, as you'll need to manage multiple payroll transactions efficiently.
✨Tip Number 4
Showcase your teamwork skills by discussing instances where you've collaborated with others to achieve a common goal. The job requires a proactive team player, so emphasising your collaborative spirit will be beneficial.
We think you need these skills to ace Rewards Operations Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payroll processing and HR administration. Use keywords from the job description, such as 'customer-focused support' and 'payroll-related transactions', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Rewards Operations Advisor position. Mention specific examples of how you've successfully handled payroll tasks or provided customer support in previous roles, showcasing your problem-solving skills and team spirit.
Highlight Key Qualities: Emphasise your customer-focused approach and ability to work under pressure. Provide examples that illustrate your initiative and flexibility, as these are key qualities the company is looking for in a candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a role that involves processing sensitive payroll information.
How to prepare for a job interview at CV-Library
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Rewards Operations Advisor. Familiarise yourself with payroll processes and HR administration tasks mentioned in the job description, as this will help you answer questions confidently.
✨Showcase Customer Focus
Since the role requires providing customer-focused support, prepare examples from your past experiences where you successfully assisted clients or colleagues. Highlight your ability to handle queries effectively and maintain a positive attitude.
✨Demonstrate Team Spirit
Emphasise your ability to work as part of a team. Be ready to discuss how you've collaborated with others in previous roles and how you can contribute to a supportive team environment at the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of specific situations where you had to meet tight deadlines or resolve conflicts, and be prepared to explain your thought process.
