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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure exceptional guest experiences in our restaurants.
- Company: Join Butlin's, a fun-filled adventure destination with over 80 years of creating smiles.
- Benefits: Enjoy flexible shifts, a vibrant work culture, and opportunities for personal growth.
- Why this job: Be part of a team that values fun, teamwork, and delivering unforgettable experiences.
- Qualifications: Experience in fast-paced restaurant environments and strong leadership skills are essential.
- Other info: This role requires flexibility with shifts ranging from early mornings to late nights.
The predicted salary is between 24000 - 36000 £ per year.
About the role
We are looking for a Shift Manager to work across our Restaurants & Quick Service Restaurant department here at Bognor Regis. Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.
You will support and coach the team to ensure they deliver a great experience and are also driving any key targets such as add-on sales or promotions. This is an operational guest-facing role and therefore all non-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. This role covers a 40 hour, 5-day working week over 7 days, so flexibility is very important. A variety of shift patterns between 6am - 3am.
As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an experienced leader from within a volume-led or branded fast-food environment or similar that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience.
You should have previous experience in leading within a volume-led restaurant or fast food environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
Interested?
To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email (email address removed).
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s.
Restaurants Shift Manager employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurants Shift Manager
✨Tip Number 1
Familiarise yourself with the Butlin's brand and values. Understanding their commitment to fun, excitement, and guest experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership skills in a fast-paced environment. Highlight situations where you successfully motivated your team or improved guest satisfaction.
✨Tip Number 3
Demonstrate your flexibility and adaptability by discussing how you've managed changing priorities in past roles. This is crucial for a Shift Manager, especially in a dynamic setting like a restaurant.
✨Tip Number 4
Show your enthusiasm for creating memorable guest experiences. Share ideas on how you would engage with guests and enhance their time at Butlin's, as this aligns perfectly with the role's focus.
We think you need these skills to ace Restaurants Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a volume-led or fast-food environment. Emphasise your leadership skills, ability to manage multiple priorities, and any experience in training and coaching teams.
Craft a Strong Cover Letter: In your cover letter, express your passion for guest service and how you can contribute to creating a fun and engaging atmosphere. Mention specific examples of how you've successfully led teams in high-demand situations.
Showcase Flexibility: Since the role requires flexibility with shift patterns, mention your availability and willingness to work varied hours. Highlight any previous experience where you adapted to changing demands.
Prepare for Questions: Anticipate questions related to team management and guest experience. Be ready to discuss how you handle high-pressure situations and ensure operational standards are met while keeping guests happy.
How to prepare for a job interview at CV-Library
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, especially in high-pressure situations.
✨Emphasise Guest Experience
Since the role is guest-facing, be ready to discuss how you've prioritised guest satisfaction in previous roles. Share specific instances where you went above and beyond to enhance the customer experience.
✨Be Flexible and Adaptable
With varying shift patterns and the need to manage fluctuating guest demand, highlight your flexibility. Discuss how you've adapted to changing circumstances in past jobs and maintained operational standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios related to managing a busy restaurant environment, such as handling complaints or ensuring service speed without compromising quality.
