Repairs Administrator

About the Role: Are you a skilled administrator with a passion for helping others and keeping things running smoothly? We are recruiting on behalf of a respected social housing provider for an experienced Repairs Administrator to be the crucial first point of contact for the Property Services Team. You’ll play a vital role in ensuring that residents receive timely, effective repair services by managing work orders, coordinating contractors and operatives, and tracking jobs to completion. What You'll Be Doing: ✅ Handle repair requests from tenants, staff, and housing officers ✅ Prioritise and assign jobs to the right maintenance or cleaning professionals ✅ Liaise with contractors, operatives, and Property Managers to confirm scope and costs ✅ Monitor progress to ensure timely completion of works, including void properties ✅ Maintain compliance records (e.g., gas, electric, fire safety) and ensure checks are up to date ✅ Be the go-to contact for customer and internal queries related to property services ✅ Oversee purchase orders and invoices, ensuring accurate tracking and processing ✅ Help maintain health & safety registers and property records ✅ Create efficient systems to support the day-to-day operations of the property team ✅ Provide excellent customer service through proactive and regular communication with residents What We’re Looking For: * Strong administrative experience, ideally within housing, property, or maintenance sectors * Confident communicator with excellent organisational skills * Familiarity with compliance monitoring and health & safety requirements * A team player with a proactive attitude and customer-first approach