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For Companies At a Glance
- Tasks: Conduct telephone assessments and support patient recovery through effective case management.
- Company: Join a dynamic health service team focused on rehabilitation and patient care.
- Benefits: Enjoy 25 days annual leave, your birthday off, and a 6% pension contribution.
- Why this job: Make a real impact on patients' lives while working in a supportive, team-oriented environment.
- Qualifications: Must have a relevant clinical degree and at least one year of hands-on experience.
- Other info: Hybrid working available; full-time role with occasional Saturday shifts.
Role Overview
- Deliver clinically robust, consistent, and comprehensive telephone assessments which lead to the most clinically appropriate outcomes.
- Assess, plan, implement and evaluate appropriate interventions and clinical pathways throughout the case leading to expedient patient recovery and case closure.
- Regular and consistent use of the bio-psychosocial model when making contact with patients and with clinical decisions.
- Utilising every contact point with patients as a chance to educate and provide clinical support.
Patient Care
- Shared responsibility for patient cases, i.e. supporting colleagues proactively and encouraging a team working environment.
- Assisting with optimising service delivery.
- Adopting and encouraging the highest standards of patient care, including the consistent provision of clinical guidance and accurate, clear T&Cs advice.
- Taking a forward thinking, patient-centred approach to overcome case management hurdles.
About the Role
Location: Manchester (hybrid working available). Full-time, permanent - Monday - Friday with occasional Saturday shift. Shifts between 8am and 6.30pm, based on early, mid or late shift per day. Salary: £26,800.
An exciting opportunity has arisen in our team for a Rehabilitation Case Manager with a background in sports therapy or sports rehabilitation. The health services utilise an individual’s clinical hands-on experience in a telephonic, office-based environment to effectively assist an injured individual with their recovery. This role requires the applicant to possess high levels of communication to influence and support a patient’s journey, whilst maintaining great attention to detail within a fast-paced environment; often with competing priorities. This role would suit somebody who is looking to utilise their hands-on experience outside of the typical clinical or sporting environments.
Benefits
- 25 days annual leave
- Your birthday off
- 6% company pension contribution
- Bike to Work Scheme
- Medicash Health plan
- Enhanced Maternity/Paternity/Adoption and Shared Parental leave
- 2 voluntary days per year
- Long Service Awards
- Employee Wellbeing Seminars
- CPD opportunities
- Professional memberships paid for (role dependent)
Essential Skills
- Essential:
- Relevant clinical degree (sport therapy, sport rehabilitation, or physiotherapy).
- 1 years clinical/hands-on experience or previous case management or vocational rehabilitation expertise.
- Current governing registrations of your relevant professional body e.g. BASRaT or SST, HCPC body (or able to quickly obtain membership).
- Excellent written and verbal communication skills, good attention to detail and time management skills.
- Desirable:
- Experience with delivery of high customer service and/or proven case management experience.
- Relevant experience (Health, Legal Profession, Insurance) etc. is advantageous.
- CMS UK membership a bonus.
Rehab Case Manager - Graduate MSK employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehab Case Manager - Graduate MSK
✨Tip Number 1
Familiarise yourself with the bio-psychosocial model, as it's crucial for this role. Understanding how to apply this model in your assessments will demonstrate your readiness to support patients effectively.
✨Tip Number 2
Highlight any experience you have in a telephonic or remote support role. This will show that you're comfortable communicating with patients over the phone and can manage their care efficiently.
✨Tip Number 3
Prepare to discuss specific examples of how you've worked collaboratively in a team environment. Emphasising your ability to support colleagues and share responsibilities will align well with the team's ethos.
✨Tip Number 4
Research the company culture and values at StudySmarter. Being able to articulate how your personal values align with theirs can set you apart from other candidates.
We think you need these skills to ace Rehab Case Manager - Graduate MSK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant clinical experience, particularly in sports therapy or rehabilitation. Emphasise any case management or vocational rehabilitation expertise you have, as well as your communication skills.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the role of Rehab Case Manager. Discuss how your background aligns with the responsibilities outlined in the job description, and mention your understanding of the bio-psychosocial model.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure your application is clear, concise, and free of errors. Use professional language and structure your thoughts logically.
Highlight Teamwork Experience: Mention any previous experiences where you worked collaboratively in a team environment. This is important as the role requires shared responsibility for patient cases and supporting colleagues.
How to prepare for a job interview at CV-Library
✨Showcase Your Clinical Knowledge
Be prepared to discuss your clinical background in sports therapy or rehabilitation. Highlight specific experiences where you successfully assessed and implemented patient care plans, demonstrating your understanding of the bio-psychosocial model.
✨Emphasise Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with patients or colleagues in previous roles, especially in a fast-paced environment.
✨Demonstrate Teamwork
The job involves shared responsibility for patient cases. Be ready to share instances where you supported colleagues or contributed to a team-oriented environment, showcasing your ability to work collaboratively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in case management. Think about potential hurdles in patient care and how you would approach them, focusing on a patient-centred approach.
