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- Tasks: Welcome visitors, manage calls and emails, and assist with queries.
- Company: Join a dynamic front of house team in Newbury delivering top-notch service.
- Benefits: Earn between £13ph - £15ph in a temporary full-time role.
- Why this job: Perfect for those who love interacting with people and thrive in a vibrant environment.
- Qualifications: Customer-facing experience in hospitality or corporate settings is essential.
- Other info: Must have a professional appearance and own suitable attire.
We are currently looking for a receptionist to work on our clients' site within Newbury, working within the front of house team ensuring all tenants and visitors receive a 5* service. It is a temporary full-time position.
The position involves working on the ground floor, ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with, and dealing with any additional queries from visitors. There are also administrative duties involved.
Responsibilities:- Ensure a five* service is delivered by welcoming visitors and directing them accordingly
- Ensure all calls and emails are answered promptly and accordingly
- Manage the reception and helpdesk inbox
- Raise response works on systems
- Deal with any queries from occupiers or workers
- Signing in visitors and helping with directions
- Report any relevant information and issues to Front of House Manager and designated Facilities Management team
- Ensuring the front of house area is immaculately presented – replenish stock in kitchens and ensure areas are tidy
We are looking for candidates with customer-facing experience in:
- Hotels
- Restaurants
- Corporate
- Airlines
- Marketing/Event
Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times. Friendly, professional, bubbly personality. Be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)). Fantastic communication skills as you will be dealing with high profile clients.
DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED.
Receptionist employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your customer service experience prominently. Highlight any roles you've had in hotels, restaurants, or corporate settings where you provided exceptional service, as this is crucial for the receptionist position.
✨Tip Number 2
Demonstrate your communication skills during any interactions. Whether it's a phone call or an email, be clear and professional, as you'll be dealing with high-profile clients who expect top-notch service.
✨Tip Number 3
Dress to impress! Since the role requires a smart appearance, ensure you have the appropriate attire ready for interviews. A well-fitted black or navy suit with a matching blazer will help you make a great first impression.
✨Tip Number 4
Familiarise yourself with the location and the company’s values. Understanding the environment and what they stand for can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in environments like hotels, restaurants, or corporate settings. Emphasise any roles where you provided a high level of service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to deliver a 5* service. Mention specific examples from your past experiences that demonstrate your communication skills and professionalism.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as managing emails and phone calls, handling queries, and maintaining a tidy reception area. Use bullet points for clarity.
Professional Presentation: Since the role requires a professional appearance, mention your commitment to being well-presented in your application. Ensure you meet the dress code requirements outlined in the job description.
How to prepare for a job interview at CV-Library
✨Showcase Your Customer Service Skills
Since the role requires delivering a five-star service, be prepared to discuss your previous customer-facing experiences. Share specific examples where you went above and beyond to assist customers, whether in hotels, restaurants, or corporate settings.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Ensure you wear a well-fitted black or navy suit with a matching blazer, a crisp white shirt, and appropriate footwear. This will demonstrate your professionalism and attention to detail.
✨Practice Your Communication Skills
As you'll be interacting with high-profile clients, it's crucial to exhibit fantastic communication skills. Practice speaking clearly and confidently, and prepare to answer questions about how you would handle various visitor queries or complaints.
✨Be Enthusiastic and Personable
A bubbly personality is key for this role. During the interview, let your enthusiasm shine through. Show that you genuinely enjoy helping others and are excited about the opportunity to contribute to a positive front-of-house experience.
