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- Tasks: Manage payroll processes and provide HR support for clients.
- Company: Join a respected public sector service making a real impact.
- Benefits: Enjoy flexible hybrid working and ongoing development opportunities.
- Why this job: Be part of a supportive team that values your contributions and offers meaningful work.
- Qualifications: 5 GCSEs including English and Maths; A-levels or equivalent experience preferred.
- Other info: Immediate start available; commitment to inclusivity and support for armed forces personnel.
The predicted salary is between 23826 - 28251 £ per year.
Location: Hereford HR1
Division: Human Resources
Salary: £23,826 to £28,251 per annum
Hours: 37 per week | Flexible working (Core hours 9–5, or 8–4 option)
Hybrid Working: Typically 2 days in office, 3 from home following initial training
Optima Plus Recruitment is currently seeking a Payroll Bureau Advisor on behalf of a valued client. This is a 3-month fixed-term contract with the potential to make a meaningful impact in a busy, professional payroll environment.
The role involves delivering a high-quality, responsive HR and payroll service within the Employee Services division. You will be responsible for managing end-to-end payroll processes, ensuring compliance, supporting internal stakeholders, and maintaining a consistent, client-focused service.
Key Responsibilities:
- Act as the main point of contact for a portfolio of clients, providing expert payroll and HR administration support
- Deliver accurate and timely payroll services, including pensions and statutory payments
- Provide guidance on employment legislation, PAYE, and contractual queries
- Support monthly, quarterly, and annual invoicing processes
- Maintain system and procedural integrity through ongoing review and process improvement
- Collaborate with internal teams and stakeholders to ensure high standards and SLA adherence
- Assist with HMRC reconciliations and BACS processes
- Help onboard new employees and provide first-line customer support for HR/payroll queries
Person Specification
Essential Experience & Knowledge:
- Sound knowledge of statutory payments/deductions (Tax, NI, SMP, SPP)
- Experience handling confidential/sensitive information within HR or payroll
- Proven experience in payroll and pension administration (Local Government, NHS, Teachers’ Pensions desirable)
- Ability to advise on employment law and terms/conditions
- Experience using integrated HR/payroll systems
- Track record in delivering services to defined service levels
Skills & Abilities:
- Exceptional customer service and communication skills
- Strong organisational, numerical and analytical abilities
- Proficient in Microsoft Excel and Word
- Able to work independently, prioritise tasks and meet tight deadlines
- Strong team player with a methodical, accurate approach
- Committed to continuous improvement
Qualifications & Training:
- 5 GCSEs (Grades C/4 or above) including English and Maths
- 2 A-level passes or equivalent experience
- CIPP Payroll Technician Certificate or equivalent is desirable
Other Requirements:
- Demonstrated commitment to delivering high-quality service
- Flexible and collaborative approach to teamwork
- Willingness to work flexibly to support business priorities
What’s on Offer?
- Immediate start with a respected public sector service
- Flexible hybrid working – balance home and office life
- Supportive team environment with ongoing development opportunities
- A role that makes a difference to hundreds of employees across sectors
Disclaimer: Optima Plus Recruitment proudly supports the Armed Forces Covenant and is committed to ensuring those who serve or have served in the armed forces, and their families, are treated fairly. We are also a Disability Confident employer, dedicated to inclusive recruitment practices and providing equal opportunities for individuals with disabilities or health conditions.
Payroll Bureau Advisor (3-Month Contract) employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Bureau Advisor (3-Month Contract)
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Payroll Bureau Advisor role. Understanding the end-to-end payroll processes and compliance requirements will help you speak confidently about your relevant experience during any discussions.
✨Tip Number 2
Network with professionals in the payroll and HR sectors. Engaging with others in the field can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience with integrated HR/payroll systems. Be ready to share specific examples of how you've used these systems effectively, as this is a crucial aspect of the role.
✨Tip Number 4
Showcase your customer service skills during any interactions. Since the role involves being the main point of contact for clients, demonstrating your ability to provide exceptional support will set you apart from other candidates.
We think you need these skills to ace Payroll Bureau Advisor (3-Month Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payroll and HR administration. Emphasise your knowledge of statutory payments and any experience with integrated HR/payroll systems.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Showcase your customer service skills and your ability to manage confidential information.
Highlight Relevant Qualifications: If you have the CIPP Payroll Technician Certificate or equivalent, make it prominent in your application. Also, mention your GCSEs and A-levels to meet the educational requirements.
Showcase Your Soft Skills: In your application, demonstrate your organisational, analytical, and communication skills. Provide examples of how you've worked independently and as part of a team to meet tight deadlines.
How to prepare for a job interview at CV-Library
✨Know Your Payroll Basics
Brush up on your knowledge of statutory payments and deductions, such as Tax, NI, SMP, and SPP. Being able to discuss these confidently will show that you understand the core responsibilities of the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. This is crucial for a Payroll Bureau Advisor, as you'll be the main point of contact for clients.
✨Familiarise Yourself with Employment Legislation
Be ready to discuss employment law and how it relates to payroll processes. Understanding this will help you answer questions about advising clients on contractual queries.
✨Showcase Your Organisational Skills
Think of instances where you've successfully managed multiple tasks or projects. Highlighting your ability to prioritise and meet tight deadlines will demonstrate that you're well-suited for this fast-paced environment.
