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- Tasks: Join our team as a Part-time Receptionist, handling medical records and booking appointments.
- Company: Work at a busy surgery dedicated to providing excellent patient care.
- Benefits: Enjoy flexible hours with no regular weekend shifts and potential for permanent employment.
- Why this job: Be part of a supportive environment where you can make a real difference in patients' lives.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Afternoon shifts available, with opportunities for overtime during busy periods.
Our client is looking to recruit a Part-time Receptionist for their busy surgery.
Principal Duties and Responsibilities:
- Processing of medical records and data entry as per practice protocols
- Processing of new registrations, making up new files
- General filing
- Prompt telephone answering, in a calm, positive, courteous and helpful manner
- Booking of appointments for clinical colleagues according to practice policy
- Accurately recording messages and communicating this information
- Communicating results to patients ensuring the confidential nature of this information is protected at all times
- Knowledge of relevant practice protocols and complaints procedure
- Issuing of repeat prescriptions as per practice policy
- To gain a thorough knowledge of the computer systems
- General administration skills necessary for the smooth running of the Practice including appointment lists, answer phone, divert facility, operation of telephone system
- Communicating with staff at all levels within the Practice and at hospitals as required in a courteous manner
- Chaperoning as requested by a clinician and to support the patients of this practice
The afternoon surgery shift is 13.15-20.00 on Mondays, 13.15-18.30 Tuesdays, Wednesdays, Thursdays and Fridays. There is no regular weekend or bank holiday work. You may be asked to work some overtime to cover annual leave/sickness but this would be discussed in advance. This is a temp to perm role for the successful candidate.
Part Time Doctors Receptionist employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Doctors Receptionist
✨Tip Number 1
Familiarise yourself with medical terminology and practice protocols. This will not only help you understand the role better but also demonstrate your commitment to the position during any interviews.
✨Tip Number 2
Practice your telephone etiquette. Since you'll be answering calls in a calm and courteous manner, consider role-playing with a friend to refine your communication skills and ensure you come across as professional and friendly.
✨Tip Number 3
Gain experience with common computer systems used in medical practices. If you can, take a short course or tutorial on data entry software to show that you're proactive and ready to hit the ground running.
✨Tip Number 4
Network with current or former receptionists in medical settings. They can provide insights into the role and may even offer tips on how to impress during the interview process, giving you an edge over other candidates.
We think you need these skills to ace Part Time Doctors Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific duties and responsibilities of a Part-time Receptionist. Tailor your application to highlight relevant experience in medical records processing, data entry, and customer service.
Highlight Relevant Skills: Emphasise your skills in communication, organisation, and administration. Mention any experience you have with appointment booking systems or handling confidential information, as these are crucial for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you would be a great fit for the surgery. Be sure to mention your ability to work calmly under pressure and your commitment to patient confidentiality.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at CV-Library
✨Know the Role Inside Out
Familiarise yourself with the specific duties of a Part-time Receptionist in a medical setting. Understand the importance of processing medical records, handling patient communications, and maintaining confidentiality.
✨Demonstrate Excellent Communication Skills
Since you'll be dealing with patients and clinical colleagues, practice how to convey information clearly and courteously. Prepare examples of how you've handled difficult conversations or provided excellent customer service in the past.
✨Show Your Organisational Skills
Be ready to discuss your experience with data entry, filing, and managing appointment schedules. Highlight any relevant software skills, especially if you have experience with medical systems or databases.
✨Prepare for Scenario Questions
Anticipate questions that may involve real-life scenarios, such as how you would handle a patient complaint or manage a busy phone line. Think through your responses to demonstrate your problem-solving abilities and calm demeanour.
