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- Tasks: Manage customer orders from start to finish, ensuring accuracy and timely processing.
- Company: Join a dynamic team at Winsearch UK, specialising in diverse recruitment sectors.
- Benefits: Enjoy a competitive salary of £13.00 and a supportive work environment.
- Why this job: Perfect for those who thrive in fast-paced settings and love problem-solving.
- Qualifications: Strong communication skills and attention to detail are essential; SAP knowledge is a plus.
- Other info: This is a temporary ongoing role with opportunities for growth and collaboration.
Hours: 8.00am – 5pm, Monday to Friday
Location: Ramsbottom
Salary: £13.00
Contract: Temporary Ongoing
The Company
We are recruiting for an experienced Order Processing Administrator to join our client.
The successful candidate:
- Excellent communication and customer service skills.
- A polite and friendly telephone and written manner.
- High attention to detail with a right-first-time approach.
- Can do attitude and positive mindset.
- Excellent organisational and time management skills with the ability to multi-task and prioritise appropriately.
- Ability to work well under pressure.
- Receptive to new ideas, approaches, and ways of working.
- Able to adjust to changing circumstances and demands.
- A team player with the ability to work independently.
- Computer literate in Microsoft packages; SAP knowledge is an advantage.
Role and Responsibilities:
You will be supporting the Customer Logistics Team with all aspects of order management and supply chain topics. Your role will focus on accurate and timely order processing, problem solving and providing excellent customer service via phone and email:
- End to end customer order management from receipt to dispatch and thereafter.
- Fulfil price and availability queries for our entire product range including confirmation of live and obsolete part numbers.
- Resolve part identification and compatibility queries on products, electrification products and all relevant Accessories and Spare Parts by using specialist digital tools.
- Liaise with Transport and couriers to advise delivery queries and resolve issues that may arise.
- Advise on returns and discrepancy topics and process relevant credits/debits, refunds.
Please contact Aleksandra Follert at Winsearch UK for further details.
Order Processing Administrator employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processing Administrator
✨Tip Number 1
Familiarise yourself with the order processing systems commonly used in the industry, such as SAP. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since excellent customer service is key for this role, being able to convey information clearly and politely will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will help illustrate your ability to prioritise and work well under pressure.
✨Tip Number 4
Be ready to discuss how you adapt to changing circumstances. Think of specific instances where you've had to adjust your approach or problem-solve on the spot, as this aligns perfectly with the expectations for the Order Processing Administrator role.
We think you need these skills to ace Order Processing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your communication skills, attention to detail, and any experience with order processing or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've demonstrated a 'can do' attitude and your ability to work under pressure in previous positions.
Highlight Technical Skills: If you have experience with Microsoft packages or SAP, be sure to mention this in your application. Detail any relevant software skills that could benefit the order processing role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CV-Library
✨Showcase Your Communication Skills
As an Order Processing Administrator, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and politely, both verbally and in writing. Practice answering questions in a friendly manner to reflect your customer service skills.
✨Highlight Your Attention to Detail
This role requires a high level of accuracy. During the interview, provide examples of how you've successfully managed tasks that required meticulous attention to detail. Mention any specific tools or methods you use to ensure your work is right-first-time.
✨Demonstrate Your Problem-Solving Abilities
Expect questions about how you handle challenges. Prepare to discuss past experiences where you resolved issues effectively, especially in order management or customer service scenarios. This will show your potential employer that you can think on your feet.
✨Emphasise Your Teamwork and Independence
The job requires both teamwork and the ability to work independently. Share examples of how you've successfully collaborated with others while also managing your own responsibilities. This balance is crucial for the role.
