Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage global AV systems and provide real-time support for a prestigious client.
- Company: Join a leading firm known for its innovative AV solutions and agile work culture.
- Benefits: Enjoy flexible working hours, remote options, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the AV industry.
- Qualifications: Deep understanding of AV systems, proven experience, and strong communication skills required.
- Other info: Opportunity for occasional travel and collaboration with global teams.
We have an exciting opportunity for a proven Audio Visual Specialist to work on a brand new building for a prestigious client; and will involve a high degree of exposure, working with senior management teams to deliver real time AV services and service management to the client’s global AV estate. This role is in London, with support expected to be provided remotely for other sites with occasional on-site visits (including outside the UK). The client operates on agile working policy of 50 – 80% in the office.
Key responsibilities:
- Technical management of the onsite AV systems globally
- First point of contact for L2 technical issues escalated by AV Technicians or IT/UC departments
- Work closely with the client’s global IT/UC/AV counterparts
- Deliver ongoing ‘best-practice’ training to in-house AV Technicians and Global IT support to ensure standards are being upheld in use of AV Equipment
- Perform and document AV Firmware & AV Software updates where necessary
- Build relationships with AV partners such as Crestron/Cisco and be aware of future updates
- Ensure Operational availability of all AV enabled meeting rooms and all other AV environments
- Incident management using ServiceNow
- Work with UC teams on new projects including global onsite deployments
- Assist the SDM and AV Operations Manager with technical elements of recruitment
- Assist Operations Manager to identify areas required for technical training and development for AV team
Job requirements Skills & experience:
- A deep technical understanding of digital and analogue audio and video signal processing standards and protocols
- Familiarity with audio-visual engineering disciplines associated with AV equipped meeting rooms and event spaces
- Proven industry experience in fields relating to technical management of AV environments
- Proven technical fault-finding experience, preferably demonstrated through a service desk or field service environment
- Possesses high quality communication skills, both verbal and written, and is capable of articulating information concisely
- Can communicate technical details with customers
- Calm and composed when working under pressure
- Avixa CTS – D
- Has completed QSYS Level 1&2
- Knowledge of QSC Designer, Crestron Toolbox, Cisco Control Hub, Crestron NVX
- Has completed Crestron AV over IP/Working with XiO Cloud
- Experience in the use of incident management tools such as ServiceNow
L3 AV Engineer employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L3 AV Engineer
✨Tip Number 1
Network with professionals in the AV industry, especially those who have experience with the technologies mentioned in the job description. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with the specific AV systems and tools listed in the job requirements, such as Crestron and Cisco products. Consider setting up a home lab or using simulation software to gain hands-on experience.
✨Tip Number 3
Prepare to discuss your previous experiences in managing AV environments during the interview. Be ready to share specific examples of how you've handled technical issues or improved processes in past roles.
✨Tip Number 4
Research StudySmarter and our values, as well as the client you'll be working with. Understanding our mission and how you can contribute will help you stand out during the interview process.
We think you need these skills to ace L3 AV Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual engineering and technical management. Emphasise your familiarity with AV systems, fault-finding skills, and any specific tools mentioned in the job description, such as ServiceNow or Crestron.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for audio-visual technology and your ability to work under pressure. Mention specific examples of how you've successfully managed AV environments or trained teams in the past.
Highlight Communication Skills: Since the role requires high-quality communication skills, ensure you provide examples in your application that demonstrate your ability to articulate technical information clearly to both technical and non-technical audiences.
Showcase Relevant Certifications: List any relevant certifications such as Avixa CTS-D or QSYS Level 1 & 2 prominently in your application. This will help establish your credibility and expertise in the field.
How to prepare for a job interview at CV-Library
✨Showcase Your Technical Expertise
Be prepared to discuss your deep understanding of both digital and analogue audio and video signal processing standards. Highlight specific experiences where you've successfully managed AV environments, as this will demonstrate your capability to handle the technical demands of the role.
✨Communicate Clearly and Effectively
Since the role requires high-quality communication skills, practice articulating complex technical details in a concise manner. Consider preparing examples of how you've communicated with clients or team members in previous roles, especially when resolving technical issues.
✨Demonstrate Problem-Solving Skills
Prepare to discuss instances where you've successfully diagnosed and resolved technical faults, particularly in a service desk or field service environment. This will show your ability to remain calm under pressure and effectively manage incidents.
✨Familiarise Yourself with Relevant Tools
Make sure you are well-versed in the tools mentioned in the job description, such as ServiceNow for incident management and any AV-specific software like QSC Designer or Crestron Toolbox. Being able to speak confidently about these tools will set you apart from other candidates.
