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- Tasks: Manage IT networking products, provide support, and troubleshoot technical issues.
- Company: Join a dynamic team focused on innovative IT solutions and exceptional service.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive work culture.
- Why this job: Be part of exciting projects, enhance your tech skills, and make a real impact in the company.
- Qualifications: Strong server and networking skills; familiarity with AWS, Azure, and VMWare vSphere is a plus.
- Other info: Ideal for tech enthusiasts looking to grow in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
The IT Technician is responsible for managing all the IT networking products and services, monitoring alerts and making system changes as required. They must have good server and networking skills, excellent communication and interpersonal skills, and be approachable and helpful. Some projects with urgent deadlines may need immediate attention, therefore good organisational skills and attention to detail is vital.
Role Responsibilities:
- Providing desktop, mobile and network support
- Providing security awareness training and support
- Determine staff needs and prioritise tasks accordingly
- Managing server administration, server upgrades and other backend upgrades such as anti-virus and hard drive encryption
- Responsibility for the technical troubleshooting and operation of Jira and Confluence
- Keeping line manager informed of project statuses, emergent issues and urgent issues resolved
- Communicates information about technology changes and enhancements
- Handles daily and monthly tasks around anti-virus, servers, server-based services, firewalls, switches, patch management and compliance
- Make changes to documentation as appropriate, and help ensure all processes and systems are fully documented
- Interpret and solve problems when reported or when a monitoring system alerts that a problem exists
- Providing assistance where needed on the AWS and Azure development environments
Knowledge Requirements:
- Windows Server
- AWS
- Azure
- VMWare vSphere
- Networking
- Knowledge of the following tools will be beneficial:
- ManageEngine
- Sophos firewalls and Endpoint Central
- Barracuda backup
- Rapid 7 SIEM
IT Technician employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, AWS, and Azure. Having hands-on experience or relevant certifications in these areas can significantly boost your chances of standing out.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you successfully troubleshot technical issues. Be ready to discuss these scenarios during any interviews to demonstrate your capability in handling urgent situations.
✨Tip Number 3
Highlight your communication and interpersonal skills by engaging in networking opportunities. Attend industry meetups or online forums related to IT support to connect with professionals who might provide insights or referrals.
✨Tip Number 4
Stay organised and detail-oriented by creating a personal project or portfolio that showcases your IT skills. This could include documentation of troubleshooting processes or improvements you've made in previous roles, which can impress potential employers.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to IT networking, server management, and troubleshooting. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you are passionate about the IT Technician role. Mention specific experiences where you provided support or solved technical issues.
Showcase Relevant Skills: In your application, emphasise your knowledge of Windows Server, AWS, Azure, and any other tools mentioned in the job description. Provide examples of how you've used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at CV-Library
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Server, AWS, Azure, and VMWare vSphere. Highlight specific projects where you successfully managed server administration or troubleshooting, as this will demonstrate your technical proficiency.
✨Demonstrate Communication Skills
Since the role requires excellent communication and interpersonal skills, practice explaining complex technical concepts in simple terms. Be ready to share examples of how you've effectively communicated with non-technical staff or provided training.
✨Organisational Skills Matter
Given the need for good organisational skills, prepare to discuss how you prioritise tasks, especially under tight deadlines. Share specific instances where your attention to detail helped resolve urgent issues or improved project outcomes.
✨Familiarity with Tools is Key
Research the tools mentioned in the job description, such as ManageEngine, Sophos firewalls, and Rapid 7 SIEM. If you have experience with these tools, be sure to mention it, as familiarity can set you apart from other candidates.
