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For Companies At a Glance
- Tasks: Provide 1st line support and troubleshoot IT issues in a dynamic legal environment.
- Company: Join a growing team in the legal sector, known for its innovation and support.
- Benefits: Enjoy a competitive salary of £29,000 and opportunities for professional growth.
- Why this job: Be part of a vibrant team that values excellent customer service and technical skills.
- Qualifications: Experience in IT support, especially in legal tech, is a plus; driving license required.
- Other info: Sponsorship is not available for this role.
I am working on an exciting new opportunity with my client in the legal sector. We are looking for a keen and driven 1st Line Support Technician to join the growing and dynamic team based in Sheffield. Experience working in the legal industry is a huge plus!
Technical Stack:
- Windows Server
- Legal Technologies
- Office 365
- DNS/DHCP
- Azure AD
- Routing / Networks
- Excellent Customer Service
A Driving License is required! Sponsorship is not available with this role.
IT Technician employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server and Office 365. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Since this role is in the legal sector, try to gain some understanding of legal technologies and how IT supports legal practices. This knowledge can help you demonstrate your interest and suitability for the position during interviews.
✨Tip Number 3
Brush up on your customer service skills, as excellent customer service is a key requirement for this role. Consider preparing examples from your past experiences where you successfully resolved issues or helped clients.
✨Tip Number 4
Make sure to highlight your driving license in your application, as it's a requirement for the role. Being able to travel for on-site support can be a significant advantage, so mention any relevant experience you have in this area.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in 1st Line Support and any work within the legal sector. Emphasise your technical skills with Windows Server, Office 365, and other technologies mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your customer service skills and how they align with the needs of the legal industry. Be specific about why you want to work in this sector.
Highlight Relevant Certifications: If you have any certifications related to IT support or the technologies listed (like Azure AD or DNS/DHCP), make sure to include them. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application materials. Look for typos, grammatical errors, and ensure all information is accurate. A polished application reflects your attention to detail, which is crucial in IT roles.
How to prepare for a job interview at CV-Library
✨Know Your Technical Stuff
Make sure you're well-versed in the technical stack mentioned in the job description. Brush up on Windows Server, Office 365, and Azure AD, as well as your knowledge of DNS/DHCP and networking. Being able to discuss these topics confidently will show that you're prepared and knowledgeable.
✨Highlight Customer Service Skills
Since excellent customer service is crucial for this role, be ready to share examples of how you've provided support in previous positions. Think of specific situations where you resolved issues effectively and kept users satisfied.
✨Research the Legal Sector
If you have experience in the legal industry, make sure to mention it. If not, do some research on common IT challenges faced by legal firms. This will demonstrate your interest in the sector and your willingness to learn about its unique needs.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the technologies they use, or any upcoming projects. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
