IT Support Technician (Derbyshire)

IT Support Technician Derbyshire Permanent £25,000 – £30,000 (DOE) IT Support Technician needed for a permanent position in Derbyshire around 10 miles north of Derby. A superb opportunity for an IT Technician looking to progress their IT career and take a step up into an IT Team Leader role. A chance to join an established and growing business with a proven track record in their industry. Start asap in Spring 2025. Key experience + responsibilities will include: Managing IT service requests from end-users + resolving IT incidents to 1st/2nd line level. Escalating more complex issues to 2nd/3rd Line IT Support teams, and external 3rd party providers. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. Supporting IT projects including software / hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading / managing a small IT Support team would be an advantage. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £25k-£30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical/Dental + Training & Professional Development + More