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- Tasks: Drive sales by contacting clients, generating leads, and managing the sales process.
- Company: Join a dynamic team focused on creating beautiful and functional spaces.
- Benefits: Enjoy a collaborative work environment with opportunities for career growth.
- Why this job: Be part of a vibrant culture that values communication and relationship-building.
- Qualifications: 1-2 years of telesales experience and excellent communication skills required.
- Other info: Ideal for motivated individuals looking to make an impact in sales.
We are seeking a highly motivated and results oriented Internal Sales/Telesales Representative to join our dynamic team. This role is crucial in driving sales growth by proactively contacting existing and potential new clients, identifying their needs, and effectively communicating the value of our products and services. You will be responsible for generating leads, converting them into qualified opportunities, and ultimately contributing to our company's revenue goals.
The ideal candidate will be a skilled communicator, possess a strong understanding of the sales process, be able to quickly build rapport and establish positive relationships with existing and potential new clients, and be passionate about creating beautiful and functional spaces.
Responsibilities:
- Sales Target Achievement: Consistently meet or exceed monthly and quarterly sales targets and KPIs (Key Performance Indicators), with a proactive and tenacious approach to achieving goals.
- Outbound Calling: Conduct outbound calls to prospective clients from provided leads lists and through personal prospecting.
- Inbound Calls and Enquiries: Servicing our existing customer requirements through inbound telephone and email enquiries as well as confirming written quotations.
- Lead Generation & Qualification: Identify and qualify potential clients' needs based on their budget and project scope.
- Sales Process Management: Maintain accurate and up-to-date records of all interactions with clients in our CRM system as well as providing feedback to management on lead quality, client preferences, and sales performance.
- Value Proposition: Be able to articulate effectively the unique benefits of our products and services in both verbal and written communications.
- Market Research: Stay informed about industry trends, competitor offerings, and the latest developments.
- Collaboration: Work closely with the sales team, marketing department, and design team to ensure seamless client experience and achieve shared objectives.
Qualifications & Skillset:
- Proven Telesales Experience: Minimum of 1-2 years of experience in a telesales or inside sales role.
- Excellent Communication Skills: Exceptional communication skills, including active listening, persuasive speaking, and the ability to adapt communication style to different personalities.
- Relationship Management: Ability to build and maintain strong relationships with clients over the phone.
- CRM Proficiency: Experience using CRM systems to track client interactions and manage sales pipelines.
This is an exciting opportunity for an experienced Telesales/Sales professional to join a dynamic team and develop their career.
Internal Sales/Telesales Executive employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales/Telesales Executive
✨Tip Number 1
Familiarise yourself with our products and services. Understanding the unique benefits we offer will help you articulate our value proposition effectively during conversations with potential clients.
✨Tip Number 2
Practice your communication skills, especially active listening and persuasive speaking. Being able to adapt your style to different personalities will be crucial in building rapport with clients over the phone.
✨Tip Number 3
Get comfortable with using CRM systems. Familiarity with tracking client interactions and managing sales pipelines will not only help you stay organised but also demonstrate your professionalism during the interview process.
✨Tip Number 4
Stay updated on industry trends and competitor offerings. This knowledge will enable you to engage in informed discussions with potential clients and showcase your expertise in the field.
We think you need these skills to ace Internal Sales/Telesales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant telesales experience and showcases your communication skills. Use specific examples of how you've met or exceeded sales targets in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and your understanding of the company's products and services. Mention how your skills align with the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including a brief section in your application that demonstrates your ability to articulate ideas clearly. This could be a short paragraph summarising your approach to building client relationships.
Highlight CRM Experience: If you have experience with CRM systems, make sure to mention it in your application. Detail how you've used these tools to manage client interactions and track sales performance, as this is crucial for the role.
How to prepare for a job interview at CV-Library
✨Showcase Your Communication Skills
As an Internal Sales/Telesales Executive, your communication skills are paramount. During the interview, demonstrate your ability to articulate ideas clearly and listen actively. Practice common sales scenarios to showcase how you can adapt your communication style to different personalities.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you may need to handle a mock sales call. Prepare by familiarising yourself with the company's products and services, and practice pitching them effectively. This will help you illustrate your sales process management skills.
✨Research the Company and Industry
Stay informed about the company’s offerings and the latest industry trends. This knowledge will not only impress the interviewers but also allow you to discuss how you can contribute to their sales growth and align with their goals.
✨Highlight Your CRM Experience
Since proficiency in CRM systems is crucial for this role, be ready to discuss your experience with any CRM tools you've used. Share specific examples of how you've tracked client interactions and managed sales pipelines to achieve targets.
