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- Tasks: Join our team as an Internal Sales Representative, managing customer quotes and providing top-notch service.
- Company: Be part of a dynamic company in Warrington focused on customer satisfaction and sales excellence.
- Benefits: Enjoy a competitive salary, commission opportunities, and excellent benefits in a supportive environment.
- Why this job: This role offers growth in sales and customer service within a fast-paced, collaborative culture.
- Qualifications: Previous telesales experience and strong communication skills are essential; B2B sales experience is a plus.
- Other info: We value diversity and are an equal opportunities employer.
Location: Warrington
We are looking for a dynamic and customer-focused Internal Sales & Customer Service Representative to join our client’s team in Warrington. This is a pivotal role, acting as the key link between customers, internal teams, and the field sales organisation, ensuring a seamless service experience across all business channels and product segments.
Key Responsibilities:
- Create and manage customer quotations in line with pricing procedures.
- Provide accurate product information to customers and liaise with technical sales when required.
- Work closely with field sales to generate and fulfil demand opportunities.
- Gather and share market intelligence on customer and competitor activity.
- Achieve sales and margin targets for assigned accounts.
- Build and maintain strong relationships with key customer contacts.
- Support product campaigns and follow up with customers for potential orders.
- Handle inbound customer queries and provide excellent service.
- Contact lapsed customers.
- Ensure compliance with Health & Safety policies.
- Carry out any additional duties as assigned by the line manager.
Skills & Experience Required:
- Previous experience in telesales, including upselling, cross-selling, and price/product negotiations.
- Experience selling products.
- B2B sales experience with repeat customers and account management.
- Experience working in a target-driven environment.
- Strong communication and relationship-building skills.
- Proficiency in Microsoft Office (Outlook, Excel, Word).
- Knowledge of SAP systems (SAP R3, SAP CRM, SAP CIC) is an advantage.
Personal Attributes:
- Professional and confident communicator.
- Self-motivated and results-driven.
- Organised with excellent attention to detail.
- Team player with a proactive approach.
Salary: £26,000 basic. Commission is £3,000 per annum at 100% target achievement, paid quarterly with the potential to double this if the target achievement is exceeded. Excellent benefits.
This is an excellent opportunity for someone with a passion for sales and customer service to grow within a fast-paced, supportive environment. If you're interested, please get in touch today!
New Ventures Recruitment Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy.
Internal Sales Representative employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Representative
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Understanding the specifics will not only help you in conversations but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Brush up on your sales techniques, especially in telesales, upselling, and cross-selling. Being able to articulate these skills confidently can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare examples of how you've successfully managed customer relationships in the past. Highlighting your experience in a target-driven environment will show that you're results-oriented and ready to contribute to the team.
We think you need these skills to ace Internal Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales, B2B sales, and account management. Use specific examples that demonstrate your ability to meet sales targets and build customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention how your skills align with the key responsibilities of the Internal Sales Representative role and express your enthusiasm for the opportunity.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and any experience with SAP systems. Also, showcase your strong communication skills and ability to work in a target-driven environment.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team.
How to prepare for a job interview at CV-Library
✨Know Your Products
Make sure you have a solid understanding of the products you'll be selling. Familiarise yourself with their features, benefits, and any common customer queries. This will help you provide accurate information and build trust with potential customers.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experience, particularly in telesales and B2B environments. Be ready to share specific examples of how you've successfully upsold or cross-sold products, and how you've managed accounts to achieve targets.
✨Showcase Your Communication Skills
As an Internal Sales Representative, strong communication is key. Practice articulating your thoughts clearly and confidently. You might also want to prepare for role-play scenarios where you handle customer queries or objections.
✨Research the Company
Take some time to learn about the company you're interviewing with. Understand their market position, competitors, and recent news. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their goals.
