Import/Export Clerk

We are looking for a bright enthusiastic individual who has had at least 3 years general forwarding experience especially in Exports. Duties * Work according to the export process: including all country specific requirements * Responsible for customer contacts * Assist in supplier and customer queries * Assure timely billing as per company policy * Deal with all aspects of Imports/Exports * Deal with all customer issues * Provide excellent customer service * Correct flow of documentation * Able to work independently within the export process * Be able to deal with all export shipments from start to finish * Knows supplier conditions, deliver terms, Inco terms and purchasing conditions * Good knowledge of computer system, and invoicing * Knowledge and experience of Customs and documentation * Good communication skills * Able to manage own working time effectively * Arranging air, sea & road import bookings * Working start to finish on files * Looking after key accounts * Raising Invoices * Managing direct client accounts * Ensure customer queries and complaints are resolved efficiently and effectively in line with our policies and procedures. Requirements * Proven experience in an export operational role. * Excellent data entry skills with attention to detail. * Ability to work effectively both independently and as part of a team in a fast-paced environment. * Strong organisational skills and the ability to manage multiple tasks simultaneously. Hours Monday – Friday 7am – 4pm