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- Tasks: Support vulnerable adults and families with housing-related needs and tenancy management.
- Company: Join a social justice charity dedicated to making a difference in the community.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team environment.
- Why this job: Make a real impact while developing your skills in a rewarding role.
- Qualifications: Experience in housing support and a valid driving license are essential.
- Other info: Pay starts at £13.17 per hour, with opportunities for growth.
BDS are recruiting for an experienced Housing Management worker, working with a social justice charity providing housing related support to vulnerable adults and families 18+
About the role:
- The working hours will be Monday to Friday, 9am to 5pm, covering a caseload of around 22 properties in the Nottinghamshire and Derbyshire area.
- Hybrid working: you will be in the office in Derby DE1 on a Wednesday; the rest of the week is hybrid and involves client/property visits.
- Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims, and signposting them to relevant support services while liaising with support services where required.
- Conducting initial and regular assessments of the potential or actual service user including any risks, their needs, and requirements in respect of the service, to determine eligibility for the service and taking necessary action where required.
- Working with the Housing Management Team to ensure the correct tenancies are issued, signing up new tenancies, and ensuring the service user understands and accepts tenancy obligations.
- Be involved in ordering furniture and goods for the property.
- Work closely with the Asset Management team to ensure property standards are maintained, repairs are reported in a timely way, and ensuring the properties are suitable for letting and safe occupation.
- Maximise rent collection and adhere to the arrears management policy and procedure.
Pay: £13.17 per hour PAYE / £17.21 per hour UMB
About you:
You will need to have experience in supporting clients with their tenancies, applying for benefits, and signposting information.
Requirements:
- You will need to be a driver with access to a car with correct business insurance.
- You will need an enhanced Adult and Child DBS in place, less than 8 months old or registered on the update service.
- We are unable to process any applications without the above requirements.
Full job spec is available on request.
Housing Support Worker employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Familiarise yourself with the local housing policies and support services in Nottinghamshire and Derbyshire. Understanding the specific challenges faced by vulnerable adults and families in these areas will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local community events or workshops related to social justice and housing management. Building connections can provide valuable insights and potentially lead to job referrals.
✨Tip Number 3
Prepare for potential interview questions by reflecting on your past experiences in tenancy support and benefits application. Be ready to discuss specific cases where you made a positive impact on clients' lives, showcasing your problem-solving skills.
✨Tip Number 4
Ensure you have all necessary documentation ready, such as your enhanced DBS check and proof of business insurance for your car. Having these in order will show your preparedness and commitment to the role when you apply through our website.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Housing Support Worker. Tailor your application to highlight relevant experience in supporting clients with tenancies and benefits.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in housing management or support roles. Provide specific examples of how you've assisted clients with tenancy issues and benefit applications.
Showcase Your Skills: Mention key skills that are essential for the role, such as communication, empathy, and problem-solving. Discuss any experience you have with conducting assessments and liaising with support services.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at CV-Library
✨Show Your Empathy
As a Housing Support Worker, you'll be dealing with vulnerable adults and families. Make sure to demonstrate your understanding of their challenges and how you can provide support. Share examples from your past experiences where you've successfully helped clients navigate difficult situations.
✨Know the Local Area
Familiarise yourself with Nottinghamshire and Derbyshire, especially regarding housing services and support networks. Being knowledgeable about local resources will show your commitment to the role and help you answer questions about how you would assist clients effectively.
✨Highlight Your Organisational Skills
With a caseload of around 22 properties, organisation is key. Be prepared to discuss how you manage your time and prioritise tasks. You might want to share specific tools or methods you use to keep track of client needs and property management.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter in the role, such as dealing with difficult tenants or managing arrears. Prepare structured responses that outline your approach to resolving these issues.
