Housing Options Officer (Prevention and Relief)

One of my local government clients are currently recruiting an experienced Housing Options Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role were, however, you will be required to attend the office 2/3 times a week. Overview: * Provide housing advice and assistance to customers in line with current legislation and council policy, providing a professional, sensitive, and confidential service. * To help meet the council’s obligations under the prevent and relief duties of the act, in order to prevent homelessness by engaging in effective partnership working, negotiating and/or mediating, and providing accurate advice and assistance. * Undertake any other reasonable duties, such as assisting clients with applications to the Housing Register, Rent Deposit Scheme, referrals, and Medical Assessment forms, and assist with housing queries. * Function as a support officer to caseworkers when people approach the service for housing assistance. * Function as a triage officer, giving housing advice and booking homeless appointments for Housing Options Officers. * Regularly review applicants personalised housing plans (PHP) and help applicants to find alternative accommodation. * Have an awareness of legislation case law, government guidance, and professional good practice in relation to parts VI & VII of the Housing Act 1996 as amended by HRA 2017. If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd