Housing Options Advisor

Housing Options Advisor 📍 Location: Solihull 📄 Contract: Temp ⏳ Hours: Full-time 💰 Rate: £21.50 per hour (LTD) Role Overview: We are looking for a Housing Options Advisor to join a dynamic team and provide customer-focused advice and support to individuals facing housing difficulties. This role involves delivering high-quality housing advice, preventing homelessness, and supporting service users to sustain their accommodation. Key Responsibilities: ✅ Providing advice on tenancy rights, housing applications, welfare benefits, and debt management ✅ Conducting interviews and home visits to assess housing needs ✅ Supporting customers in securing or maintaining their accommodation ✅ Liaising with landlords and negotiating tenancy arrangements ✅ Assisting with temporary accommodation placements and administration ✅ Managing housing applications and verifying customer information ✅ Ensuring compliance with relevant housing legislation and safeguarding responsibilities Requirements: 🔹 Experience in a customer-facing housing role 🔹 Knowledge of homelessness prevention, housing law, and welfare benefits 🔹 Strong communication, negotiation, and problem-solving skills 🔹 Ability to work independently and manage a varied caseload 🔹 IT proficiency and record-keeping accuracy If you are interested in this position and meet the above criteria, please send your CV for consideration. 📞 For more details, contact George at Service Care Solutions on (phone number removed) email (url removed)