Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and manage Service Users while ensuring property well-being and compliance.
- Company: Join a dedicated team focused on enhancing the lives of individuals in Portsmouth.
- Benefits: Enjoy 25 days annual leave, health membership, and a supportive work environment.
- Why this job: Make a real impact in people's lives while developing your skills in a dynamic setting.
- Qualifications: Experience in housing or similar roles, strong communication, and problem-solving skills required.
- Other info: A valid UK driving licence is essential; DBS and CTC checks will be conducted.
Location: Portsmouth
Salary: £28,000-£35,000
Hours: Monday-Friday 40 hours per week 8.30am-5pm
Contract Type: Permanent
Purpose of the Role
The Housing Officer supports and manages Service Users (SUs) within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.
Key Responsibilities:
- Supporting Service Users (SUs):
- Manage a caseload of (Apply online only) SUs.
- Conduct dispersals, inductions, and welfare checks.
- Signpost SUs to local services (e.g., healthcare, shops).
- Arrange and support transport or relocation as needed.
- Ensure the health, safety, and timely move-on of SUs.
- Conduct monthly inspections and arrange necessary maintenance.
- Prepare properties for re-occupation or hand back to landlords.
- Maintain compliance with health and safety standards.
- Ensure minor repairs are completed and inventory is managed.
Required Skills:
- Experience as a Housing Officer or similar role.
- Aware of diverse cultures and backgrounds.
- Empathetic, adaptable, and resilient.
- Strong problem-solving and communication skills.
- Well-organised with effective planning abilities.
- Able to work independently and as part of a team.
- Full UK driving licence required.
Benefits:
- 25 days annual leave plus bank holidays
- Health Membership
- Life cover
- 6-month probation period
- 4% employer and 4% employee pension contribution
- Laptop, phone, and other equipment as needed
- Employee Assistance Programme
- Referral scheme
The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Housing Officer employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and regulations in Portsmouth. Understanding the specific challenges and resources available in the area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Housing Officers to gain insights into the role. They can provide valuable information about day-to-day responsibilities and tips on how to excel in the position.
✨Tip Number 3
Highlight your experience with diverse cultures and backgrounds in conversations or networking events. This is crucial for a Housing Officer, as you'll be working with a variety of service users.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios related to welfare checks and property management. Being able to discuss real-life examples will showcase your problem-solving skills effectively.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Housing Officer or in similar roles. Emphasise your skills in managing caseloads, conducting welfare checks, and your understanding of diverse cultures.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background and skills make you a perfect fit for supporting Service Users and managing properties.
Showcase Relevant Skills: In your application, clearly demonstrate your problem-solving abilities, communication skills, and organisational skills. Provide examples of how you've successfully worked independently and as part of a team.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at CV-Library
✨Show Your Empathy
As a Housing Officer, you'll be working closely with Service Users. Make sure to demonstrate your empathetic nature during the interview. Share examples of how you've supported individuals in challenging situations and how you can relate to diverse backgrounds.
✨Highlight Your Problem-Solving Skills
The role requires strong problem-solving abilities. Prepare to discuss specific instances where you've successfully resolved issues, whether related to property management or supporting Service Users. This will showcase your capability to handle the responsibilities of the position.
✨Demonstrate Organisational Skills
Being well-organised is crucial for managing a caseload effectively. Bring up your planning strategies and how you prioritise tasks. You might even want to mention any tools or methods you use to keep track of your responsibilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations. Think about potential challenges you might face as a Housing Officer and how you would approach them. This preparation will help you respond confidently and effectively.
