Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle emergency helpdesk calls and support engineers on weekends.
- Company: Join a friendly team providing essential customer support in Halifax.
- Benefits: Earn £12.50/hr with flexible weekend hours and supportive training.
- Why this job: Perfect for gaining experience while balancing studies or other commitments.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: Diverse and inclusive workplace, welcoming applicants from all backgrounds.
Our client is looking for a reliable and organised individual to join their team in a Weekend Helpdesk Support role. This is a great opportunity for someone with office based customer support experience who is seeking part-time hours with a friendly and supportive team.
Hours (Some Flexibility Offered):
- Saturday: 8:00am - 5:00pm (8.5 hours)
- Sunday: 9:00am - 2:00pm (5 hours)
- There is the option to work up to 16 hours across the weekend if desired
- Alternate Saturday/Sunday cover would also be considered
Role Overview:
The role involves taking emergency helpdesk calls, allocating engineers, and following up on job progress. This is a straightforward customer support role, perfect for someone with prior office experience who is looking for something part time.
What You'll Need:
- Previous office-based customer service or administrative experience
- Strong communication and organisational skills
- Ability to work independently over the weekend
- A dependable and positive attitude
Full system and process training will be provided. Click apply to send your CV today.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Helpdesk Support Advisor - Weekends employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Support Advisor - Weekends
✨Tip Number 1
Make sure to highlight your previous customer service experience during any conversations or interviews. Share specific examples of how you've successfully handled customer queries or resolved issues in a timely manner.
✨Tip Number 2
Demonstrate your organisational skills by discussing how you manage your time effectively, especially when working independently. Mention any tools or methods you use to stay organised and ensure tasks are completed efficiently.
✨Tip Number 3
Since this role requires weekend availability, be clear about your flexibility and willingness to work those hours. If you can cover alternate weekends or additional hours, make sure to express that enthusiasm.
✨Tip Number 4
Show your positive attitude and dependability by sharing instances where you've gone above and beyond in previous roles. Employers appreciate candidates who can bring a friendly and supportive vibe to the team.
We think you need these skills to ace Helpdesk Support Advisor - Weekends
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous office-based customer service or administrative experience. Use specific examples that demonstrate your strong communication and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the Weekend Helpdesk Support role. Emphasise your reliability, positive attitude, and ability to work independently during weekends.
Highlight Relevant Skills: In your application, clearly outline your relevant skills such as taking emergency helpdesk calls and allocating tasks. Mention any experience you have with following up on job progress.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CV-Library
✨Show Your Customer Service Skills
Since this role is all about helping customers, be ready to share specific examples of how you've successfully handled customer queries in the past. Highlight your communication skills and how you resolved issues effectively.
✨Demonstrate Organisational Abilities
The job requires strong organisational skills, so prepare to discuss how you manage your time and tasks. You might want to mention any tools or methods you use to stay organised, especially when handling multiple calls or requests.
✨Emphasise Your Reliability
Reliability is key for a weekend role. Be sure to convey your dependability by discussing your work ethic and any previous experiences where you consistently met deadlines or were available when needed.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions! This shows your interest in the role and the company. You could inquire about the team dynamics or what a typical weekend looks like in the helpdesk support role.
