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- Tasks: Lead air cargo operations, manage teams, and ensure smooth daily processes.
- Company: Join a specialist air cargo handling company with modern facilities and a focus on efficiency.
- Benefits: Enjoy a competitive salary, 20 days holiday, pension scheme, and full training.
- Why this job: Be part of a dynamic team, drive improvements, and make an impact in the air cargo industry.
- Qualifications: Experience in air cargo handling, strong leadership skills, and ability to work under pressure.
- Other info: Flexibility for shifts is required; this role offers growth opportunities in a fast-paced environment.
About the Company & Role: Our client is a specialist air cargo ground handling company, offering warehousing and freight handling services from their modern, purpose-built facilities. Due to continued growth, they are seeking an Operations Manager to oversee their air cargo handling team, manage aircraft movements, and ensure the smooth running of daily operations. This is a hands-on leadership role focused on efficiency, safety, and excellent service.
Responsibilities:
- Manage air charter aircraft and cargo handling operations, including import/export processes.
- Supervise warehouse and airside teams, ensuring safe, efficient cargo flow.
- Coordinate with airline reps, freight forwarders, customs, and other stakeholders.
- Oversee proper use of equipment and ensure smooth warehouse operations.
- Maintain compliance with aviation safety and security regulations.
- Monitor service levels and handle any operational issues or delays.
- Lead and motivate operational staff, including rota planning and task delegation.
- Ensure all cargo documentation is completed accurately and on time.
- Act as main point of contact for customer queries and service issues.
- Monitor operational costs and support budgeting and reporting processes.
- Drive continuous improvements in service, safety, and efficiency.
Requirements:
- Experience in air cargo handling or freight operations.
- Strong knowledge of air cargo procedures, customs, and warehouse operations.
- Flexibility to work shifts, including evenings, weekends, and holidays, as required by operational needs.
- Excellent team leadership and communication skills.
- Ability to stay calm and organised under pressure in a fast-paced environment.
- Good understanding of safety, compliance, and regulatory standards.
Remuneration:
- Basic salary of £40,000
- On Target Earnings up to £50,000
- 20 days holiday rising one each year up to five plus bank holidays
- Company Pension Scheme
- Full training provided
Freight Forwarder - Air Cargo employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder - Air Cargo
✨Tip Number 1
Familiarise yourself with the specific air cargo handling procedures and regulations. Understanding the nuances of customs processes and safety compliance will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the air cargo industry. Attend relevant events or join online forums to connect with others who work in freight forwarding. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience managing teams or projects. Highlighting your ability to motivate and organise staff will be crucial, as this role requires strong team leadership.
✨Tip Number 4
Prepare to discuss how you handle operational challenges. Think of examples where you've successfully resolved issues under pressure, as this will illustrate your problem-solving abilities and calmness in a fast-paced environment.
We think you need these skills to ace Freight Forwarder - Air Cargo
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Freight Forwarder position. Tailor your application to highlight relevant experience in air cargo handling and freight operations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with air cargo procedures, customs, and warehouse operations. Use specific examples to demonstrate your leadership skills and ability to manage teams effectively.
Showcase Your Skills: Make sure to mention your strong communication skills and ability to stay organised under pressure. These are crucial for the role, so provide examples of how you've successfully managed operational challenges in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in the logistics industry.
How to prepare for a job interview at CV-Library
✨Know Your Air Cargo Basics
Make sure you brush up on your knowledge of air cargo handling procedures, customs regulations, and warehouse operations. Being able to discuss these topics confidently will show that you understand the industry and can hit the ground running.
✨Demonstrate Leadership Skills
As this role involves managing teams, be prepared to share examples of how you've successfully led a team in the past. Highlight your ability to motivate staff, delegate tasks effectively, and handle operational challenges.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of specific instances where you've dealt with operational issues or delays, and be ready to explain how you resolved them while maintaining safety and compliance.
✨Show Your Customer Service Focus
Since you'll be the main point of contact for customer queries, it's crucial to demonstrate your commitment to excellent service. Prepare to discuss how you've handled customer complaints or queries in the past and how you ensured customer satisfaction.
