Fleet Controller

Are you a Fleet Controller living in the Leeds area? Are you looking for a Monday to Friday office based opportunity? Hours of work, Monday to Friday, 40 hours per week between the hours of 7am – 7pm, start at 7am finish early, start later finish at 7pm Permanent, full time position Roles and Responsibilities of the Fleet Controller * To take customer calls and log repair notifications. * To ensure that vehicle breakdowns, defects and repairs are correctly logged, managed and processed. * To action customer repair, maintenance and breakdown requests in a timely and cost-effective manner. * To allocate appropriate Field Service Engineer response to meet customer requirements and all vehicle parts sales are recorded accurately and promptly. * To support with the supervision of all maintenance and repair activities. * Liaise with Service supervisors regarding any issues that may arise. * Keep customers updated on the reported job progress. * To provide effective customer service and build relationships with both internal and external customers. * Deal with day to day queries from both internal and external customers. * To reschedule jobs and resources according to emerging customer needs and resource availability. * Ensure all service records are received from the appropriate Field Service Engineer and passed to technical team for assessment. Requirements for this Fleet Controller role: * Previous experience working as a Fleet Controller or from a similar background as a Hire Controller, Breakdown Controller, Defect Controller, Maintenance Controller, Rental Agent, Automotive Service / Aftersales Advisor from an automotive background. Salary: £27,500 plus bonus. So, what are you waiting for. Get in touch for further details and start that next journey on your career, we’re just a click away, apply now with your CV