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- Tasks: Lead and manage facilities at a vibrant resort, ensuring top-notch service and guest satisfaction.
- Company: Join Butlin's, a fun-filled resort with over 80 years of creating unforgettable experiences.
- Benefits: Enjoy a dynamic work environment, team support, and opportunities for personal development.
- Why this job: Be part of a culture that values fun, teamwork, and making guests smile every day.
- Qualifications: Experience in facilities management and strong leadership skills are essential.
- Other info: No two days are the same; embrace challenges and thrive in a lively atmosphere.
The predicted salary is between 43200 - 72000 £ per year.
As part of the Resorts leadership team, it will be your responsibility to manage both your internal teams and external service providers to ensure planned and reactive works are completed to the highest standards. Covering all facilities at the resort including all entertainment venues, pools, restaurants, rides, and landscape areas.
The overall resort is over 300 acres with an annual repairs and maintenance budget of approximately £3m. This role requires co-ordination and control to deliver a prompt, efficient and high-quality service. Ensuring the resort complies with all current statutory legislations, whilst actively looking to implement processes and procedures to help make improvements where necessary.
You should be a real advocate for your team’s fulfilment at work, ensuring that you are having regular one-to-ones and PDP discussions to support their development and career with Butlin’s. You will manage your budget closely, driving your team to deliver KPIs based on sales and costs in line with our business plan and reviewing this regularly to identify areas of opportunity and risk. This will also involve working closely with our Operational Teams to project guest demand and team requirements accordingly.
As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
We are looking for an experienced Head of Facilities or Senior Facilities Manager with an excellent operational knowledge in hard facilities management across a range of specialisms. Credible background in a similar M&E infrastructure environment leading large teams that can deal with the day-to-day running of a busy resort.
You should have the ability to lead, motivate and engage your team, even at periods of high demand. You will also have the ability to manage multiple priorities and adapt quickly to changing requirements. With a mixture of permanent team and contractors, it’s all about delivering excellent standards.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s.
Facilities Senior Manager employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Senior Manager
✨Tip Number 1
Familiarise yourself with the specific facilities management practices relevant to large resorts. Understanding the unique challenges and operational needs of a resort environment will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in hospitality or resort management. Engaging with industry peers can provide insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in high-pressure situations. Highlighting your ability to motivate and engage staff will resonate well with the hiring team.
✨Tip Number 4
Research Butlin's values and culture thoroughly. Tailoring your approach to align with their focus on fun, teamwork, and guest satisfaction will show that you're not just looking for any job, but are genuinely interested in being part of their team.
We think you need these skills to ace Facilities Senior Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management, particularly in leading teams and managing budgets. Use specific examples that demonstrate your operational knowledge and ability to deliver high-quality service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your leadership skills align with Butlin's values of creating smiles and caring for each other. Be sure to include your approach to team motivation and guest satisfaction.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed facilities or led teams in a similar environment. Highlight any achievements related to improving processes, managing budgets, or enhancing guest experiences.
Prepare for Potential Questions: Think about how you would respond to questions regarding your management style, handling high-pressure situations, and ensuring compliance with statutory regulations. Being prepared will help you convey confidence during the interview process.
How to prepare for a job interview at CV-Library
✨Showcase Your Leadership Skills
As a Facilities Senior Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples of how you've successfully managed teams in high-pressure situations, ensuring that you highlight your approach to team development and engagement.
✨Understand the Budgeting Process
Familiarise yourself with budgeting principles, especially in relation to repairs and maintenance. Be ready to discuss how you've managed budgets in the past, including any strategies you've used to identify areas for cost savings while maintaining high standards.
✨Emphasise Compliance Knowledge
Since compliance with statutory legislation is crucial, brush up on relevant laws and regulations in facilities management. Be prepared to discuss how you've ensured compliance in previous roles and any processes you've implemented to improve standards.
✨Demonstrate Problem-Solving Abilities
In a dynamic environment like a resort, being able to think on your feet is essential. Prepare to share specific instances where you've successfully resolved unexpected issues, showcasing your ability to adapt quickly and maintain guest satisfaction.
