EUX/EUT Support Manager

EUX/EUT Support Manager  A highly reputable financial services corporation is seeking an experienced EUX / EUT Support Manager to lead a team of 2nd line engineers supporting global end-user technologies. In this role, you’ll collaborate closely with infrastructure, applications, and secity teams to ensure seamless end-to end performance across the organisation. You’ll play a key role in driving the adoption of Azure, SharePoint, Windows 11, and Intune, with your leadership being instrumental in optimising end-user technology and supporting the company’s transition to a modern, scalable, and secure infrastructure. Our client is paying a day rate of £475 to £525 per day for a 6/12 month project to be based in Chatham or Wolverhampton on a hyrbid basis (2/3 days). Core responsibilities: Manage workload and priorities for the End User Technology Team Automate, orchestrate, and integrate processes to simplify end user technology deployment Ensure End User Support targets are met or exceeded, with performance visibility through reporting and dashboards Manage the EUT budget, contribute to planning and reforecasting Collaborate with strategic partners to manage end user technology hardware and address performance issues Line manage and coach direct reports, handling performance, development, and recruitment Coordinate with third-party maintenance and support providers Maintain End User Support documentation and IT hardware/software asset registerCore skill requirements: Excellent knowledge of Microsoft Windows Operating System is essential Experience leading a team responsible for end user technology is essential Good knowledge of End User Computing/Mobile Device Management/Collaboration Tools and Meeting Room technologies is essential Basic knowledge of Enterprise Technologies is essential Good knowledge of ITIL basics and principles is desirableNice to Have:  Experience with End User Technologies such as Azure, Azure AD, SharePoint and Intune2 stage interview process, to start ASAP