EUT/EUX Manager

End User Experience Manager A highly reputable financial services corporation is seeking an EUX Manager to oversee the support for all end-user technology across its UK and India operations. The ideal candidate will have experience collaborating with infrastructure, applications, and security teams to ensure optimal end-to-end performance of end-user technology. This exciting opportunity offers exposure to modernisation as the company transitions to a cloud-first estate within a scaled Agile framework. The position offers a competitive salary of £60,000 – £65,000, based in Chatham, with the flexibility of 3 days per week on-site. Core responsibilities: Manage workload and priorities for the End User Technology Team Automate, orchestrate, and integrate processes to simplify end user technology deployment Ensure End User Support targets are met or exceeded, with performance visibility through reporting and dashboards Manage the EUT budget, contribute to planning and reforecasting Collaborate with strategic partners to manage end user technology hardware and address performance issues Line manage and coach direct reports, handling performance, development, and recruitment Coordinate with third-party maintenance and support providers Maintain End User Support documentation and IT hardware/software asset registerCore skill requirements: Excellent knowledge of Microsoft Windows Operating System is essential Good knowledge of End User Computing/Mobile Device Management/Collaboration Tools and Meeting Room technologies is essential Good knowledge of ITIL basics and principles is essential Good knowledge of automated build tools is essential Basic knowledge of Enterprise Technologies is essentialNice to Have: Experience with End User Technologies such as Azure, Azure AD, SharePoint and Intune Basic knowledge of collaboration and productivity tools is desirable£65,000 / 12.5% bonus / Flexible working / 28 Days Holiday / Medical Cover / Life Cover / 13% Pension End User Experience Manager