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- Tasks: Join our team as a Lettings Office Administrator, managing property listings and coordinating viewings.
- Company: Be part of an award-winning estate agency in central Gloucester with a focus on customer satisfaction.
- Benefits: Enjoy 22 days annual leave, corporate events, and enhanced parental leave plus your birthday off!
- Why this job: This role offers full training, career progression, and a supportive environment to grow your skills.
- Qualifications: No previous office experience needed; just bring your passion and dedication!
- Other info: Flexible working hours available for the right candidate.
We currently have a rare opportunity to join an award winning, dynamic estate agency client of ours based in central Gloucester (free parking). They have offices in Gloucestershire & Worcestershire and currently have a brand-new requirement for a full time Lettings Office Administrator to join their talented team in their Gloucester branch. With customer satisfaction at the heart of what they do, they are looking for a driven and dedicated individual whose main responsibility will be to ensure the smooth running of all lettings related administration as well as being a friendly face to any customers walking into the office.
If you are passionate about developing your career and would excel working within a supportive environment, then this could be the job for you! No previous office experience is required as full training will be provided. You could be from the retail/leisure/hospitality industry looking to get into the office environment and progress within an administration role. The company believe that their staff are the core of the business and therefore ensure they have an environment where their team feels valued providing support towards training and development as well as benefits including:
- 22 days annual leave + bank holidays rising with years of service + your Birthday off
- Longevity of service rewards and bonus
- Corporate team building days and events
- Additional gifted annual leave during the month of your wedding & Enhanced Parental Leave
- Industry qualifications and membership fees paid for
- Clear progression paths for career development
- Cycle to work & Pension schemes
As the Administrator your responsibilities will include:
- Managing property listings, ensuring they are up-to-date and accurately presented across all platforms
- Coordinating property viewings and inspections, liaising between prospective tenants, lettings agents and landlords
- Handling incoming inquiries via phone, email and in-person, providing prompt and informative responses
- Assisting in the preparation of legal documents and tenancy agreements
- Maintaining organised records of all properties, transactions, and client communications
- Supporting the lettings team in administrative tasks, including diary management and meeting coordination
Hours: Tuesday - Saturday 8.30am – 5.30pm (1 hour lunch break), flexible working hours can be discussed for the right person
Salary: Up to £26k per annum depending on experience
Entry Level Office Administrator employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry Level Office Administrator
✨Tip Number 1
Familiarise yourself with the estate agency industry, especially lettings. Understanding common terminology and processes will help you engage confidently during interviews and show your enthusiasm for the role.
✨Tip Number 2
Network with professionals in the real estate sector. Attend local events or join online forums to connect with people who can provide insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your customer service experience, even if it’s from a different industry. Highlighting your ability to handle inquiries and provide excellent service will resonate well with the company's focus on customer satisfaction.
✨Tip Number 4
Research the specific office location and its community. Showing that you understand the local market and are invested in the area can set you apart as a candidate who is genuinely interested in the role and the company.
We think you need these skills to ace Entry Level Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that align with the responsibilities of the Lettings Office Administrator role. Emphasise any customer service experience from retail, leisure, or hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you are interested in transitioning to an office environment and how your previous experiences can contribute to their team.
Highlight Soft Skills: Since the role involves customer interaction and teamwork, emphasise your soft skills such as communication, organisation, and adaptability. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CV-Library
✨Research the Company
Before your interview, take some time to learn about the estate agency and its values. Understanding their commitment to customer satisfaction and team support will help you align your answers with what they are looking for.
✨Showcase Your Transferable Skills
Even if you don't have direct office experience, highlight skills from your previous roles in retail, leisure, or hospitality that demonstrate your ability to manage customer interactions and handle administrative tasks effectively.
✨Prepare for Common Questions
Anticipate questions related to your organisational skills, ability to work in a team, and how you handle customer inquiries. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
