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- Tasks: Join us as a Domestic Ventilation Engineer, servicing and maintaining ventilation systems across London.
- Company: We're a growing business focused on delivering excellent customer service and high-quality work.
- Benefits: Enjoy full training, skill development opportunities, and a supportive team environment.
- Why this job: Be the face of our brand, making a real impact on customer satisfaction in their homes.
- Qualifications: You need a clean driving license, electrical qualifications, and customer service experience.
- Other info: Full training provided; ideal for those passionate about customer service and technical expertise.
We are looking for Domestic Ventilation Engineers to join us 5 days per week covering London, Greater London and home counties areas. This is a varied and interesting role with lots of customer liaison – the role is as much about your technical expertise and qualifications as it is about your customer service approach. You will be visiting our clients and working inside their homes, so you will be the face of our brand and play a pivotal part in creating an excellent customer experience. A passion for customer satisfaction and a commitment to delivering a high-quality job is essential.
The primary functions of the role are:
- Servicing & Maintenance of domestic ventilation systems
- Replacing internal parts within domestic ventilation systems
- Replacing whole units
- Fault Finding & Recommendations within existing domestic ventilation systems
- System Testing/Commissioning of domestic ventilation systems
We need a full clean driving license, electrical qualifications, CSCS and BPEC/NICEIC Domestic ventilation qualifications for this role. Customer Service Experience is essential. BPEC/NICEIC (domestic ventilation) desirable and or CSCS/Skill Card required.
We are a small growing business - you'll be joining a hard-working team with lots of plans for the future! Progression and skill development/training will be available.
Domestic Ventilation Engineer employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Ventilation Engineer
✨Tip Number 1
Familiarise yourself with the latest domestic ventilation technologies and regulations. This will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role involves a lot of client interaction, showcasing your ability to communicate effectively and handle customer queries will set you apart.
✨Tip Number 3
Network with professionals in the ventilation industry. Attend local events or join online forums to connect with others in the field, which can lead to valuable insights and potential referrals.
✨Tip Number 4
Prepare to discuss specific scenarios where you've successfully resolved customer issues or improved service quality. Real-life examples will illustrate your problem-solving skills and dedication to customer satisfaction.
We think you need these skills to ace Domestic Ventilation Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Domestic Ventilation Engineer position. Tailor your application to highlight relevant experience in servicing, maintenance, and customer service.
Highlight Relevant Qualifications: Make sure to emphasise your electrical qualifications, CSCS, and BPEC/NICEIC certifications in your CV and cover letter. Clearly state how these qualifications make you a suitable candidate for the role.
Showcase Customer Service Skills: Since customer service experience is essential, provide specific examples in your application that demonstrate your ability to interact positively with clients and ensure their satisfaction.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your technical skills but also conveys your passion for customer satisfaction and commitment to delivering high-quality work. Make it personal and engaging to stand out.
How to prepare for a job interview at CV-Library
✨Showcase Your Technical Skills
Make sure to highlight your technical expertise related to domestic ventilation systems. Be prepared to discuss your qualifications, such as BPEC/NICEIC certifications, and any relevant experience you have in servicing, maintaining, or replacing ventilation systems.
✨Emphasise Customer Service Experience
Since this role involves a lot of customer interaction, it's crucial to demonstrate your customer service skills. Share examples of how you've successfully handled customer queries or complaints in the past, showcasing your commitment to customer satisfaction.
✨Prepare for Practical Scenarios
Anticipate questions that may involve fault finding or system testing scenarios. Think through how you would approach common issues with domestic ventilation systems and be ready to explain your thought process during the interview.
✨Express Enthusiasm for the Role
Show genuine interest in the position and the company. Discuss why you are passionate about working in the domestic ventilation field and how you see yourself contributing to the team's growth and success.
