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For Companies At a Glance
- Tasks: Lead a vibrant team, manage operations, and ensure amazing customer experiences.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with stunning locations.
- Benefits: Enjoy a 50% holiday discount, 30% team member discount, and exclusive brand deals.
- Why this job: Experience a fun culture, career growth, and make unforgettable memories for guests.
- Qualifications: No specific qualifications required; just bring your passion and enthusiasm!
- Other info: Background checks will be conducted to ensure a safe environment for all.
The predicted salary is between 36000 - 60000 £ per year.
Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you’ll wear many hats: you’ll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team.
With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it’s a no-brainer!
So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- Annual management bonus scheme
- The chance to develop your skills and boost your career across our 66 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing...
- Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled.
- Complete food and bar stock takes, report results and take appropriate actions.
- Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience.
- Managing safety in your area and on park through our safety culture app.
- Proactively contribute to the day-to-day management of the park and act as a duty manager in the absence of the General Manager when required.
- Conduct regular 1:1s with your direct reports and hold weekly team meetings.
Are we the right fit for you? At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every single day. We’re Parkdean people, and we do everything we can to ensure our guests and owners can holiday like they mean it!
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie.
Complex Manager employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Manager
✨Tip Number 1
Familiarise yourself with Parkdean Resorts' values and culture. Understanding their commitment to community and sustainability will help you align your answers during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. Be ready to share specific examples of how you've motivated and developed team members in previous roles, as this is crucial for the Complex Manager position.
✨Tip Number 3
Prepare to discuss your experience with budget management and operational efficiency. Being able to demonstrate your ability to achieve financial targets while maintaining high customer satisfaction will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Parkdean Resorts if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Complex Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Complex Manager position. Understand the key responsibilities and required skills, such as team management, budgeting, and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise your leadership skills, experience in food and beverage operations, and any previous roles where you managed teams or budgets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Parkdean Resorts' values. Mention specific examples of how you've successfully led teams or improved operations in past roles.
Highlight Your Soft Skills: In your application, be sure to mention soft skills that are crucial for the Complex Manager role, such as communication, problem-solving, and the ability to inspire and motivate a team. These qualities are essential for creating a positive work environment.
How to prepare for a job interview at CV-Library
✨Show Your Leadership Skills
As a Complex Manager, you'll be expected to lead and inspire your team. Be prepared to share examples of how you've successfully managed teams in the past, highlighting your mentoring and coaching abilities.
✨Understand the Business
Familiarise yourself with Parkdean Resorts' operations, especially in food and beverage management. Demonstrating knowledge about budget management and stock control will show that you're ready to hit the ground running.
✨Emphasise Customer Experience
Since providing an amazing customer experience is key, think of specific instances where you've gone above and beyond for customers. This will illustrate your commitment to guest satisfaction and align with the company's values.
✨Be Ready to Discuss Safety Protocols
Safety is a priority at Parkdean Resorts. Be prepared to discuss how you've managed safety in previous roles and your understanding of safety culture, as this will be crucial in your role as a Complex Manager.
