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- Tasks: Support individuals with mental health issues through advice and holistic support.
- Company: Join Hertfordshire Mind Network, dedicated to improving mental wellbeing in the community.
- Benefits: Enjoy 25 days annual leave, health cover, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive, inclusive environment.
- Qualifications: A calm, non-judgemental attitude and a passion for helping others are essential.
- Other info: Driving and access to a vehicle is required; applications close on 16th June.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
The Community Outreach Worker (Complex Needs Housing Service) provides advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. They ensure that the safety and wellbeing of the client is monitored and reviewed regularly, they remain a source of independent support for all clients and they will embed a person centred recovery orientated and trauma informed approach in all aspects of the role.
About the Service: The Complex Needs Housing Service works as a multi-disciplinary team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
Service Objectives:
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health with positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/or those that may have complex or multiple needs.
- To work collaboratively within a multi-disciplinary team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 16th June. Interviews will be held on a rolling basis. Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunities: We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Community Outreach Worker employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Outreach Worker
✨Tip Number 1
Familiarise yourself with the values of Hope, Courage, Togetherness, and Responsiveness that we embody at StudySmarter. During any interactions, whether in interviews or networking, demonstrate how you align with these values through your past experiences.
✨Tip Number 2
Engage with local mental health communities or organisations before applying. This will not only enhance your understanding of the challenges faced by individuals with mental health issues but also show your commitment to the field when discussing your motivations during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've supported individuals in distress or crisis situations. Highlighting your calm and non-judgemental approach will resonate well with our team’s focus on providing holistic support.
✨Tip Number 4
Network with professionals already working in community outreach or mental health services. They can provide insights into the role and may even refer you, which can significantly boost your chances of landing the job with us.
We think you need these skills to ace Community Outreach Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Community Outreach Worker. Highlight key skills such as empathy, resilience, and teamwork in your application.
Tailor Your CV: Customise your CV to reflect your experience and skills relevant to mental health support. Include specific examples of how you've demonstrated the values of Hope, Courage, Togetherness, and Responsiveness in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with mental health issues. Use this opportunity to explain why you are drawn to this role and how your personal experiences align with the organisation's mission.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this field.
How to prepare for a job interview at CV-Library
✨Show Your Empathy
As a Community Outreach Worker, empathy is key. Be prepared to share examples of how you've supported individuals in distress or crisis situations. Highlight your ability to listen and respond without judgement.
✨Demonstrate Your Knowledge of Mental Health
Familiarise yourself with common mental health issues and the services available for support. During the interview, discuss how you would approach working with clients experiencing complex needs and how you can contribute to their wellbeing.
✨Emphasise Teamwork Skills
This role involves working within a multi-disciplinary team. Be ready to talk about your experience collaborating with other professionals and how you can contribute to a cohesive team environment focused on client care.
✨Align with Their Values
The organisation values Hope, Courage, Togetherness, and Responsiveness. Reflect on these values and think of specific instances where you've embodied them in your work or personal life. This will show that you are a good cultural fit for the team.
