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- Tasks: Join our team as an Administrator in a dynamic contact centre, managing a new system with precision.
- Company: Work with a client known for their commitment to excellent customer service and support.
- Benefits: Enjoy flexible hours, great transport links, and the potential for a permanent position.
- Why this job: This role offers a chance to develop your skills in a supportive environment while making a real impact.
- Qualifications: Strong attention to detail and excellent customer service skills are essential; experience is a plus.
- Other info: Contact Sally Wilkinson with your CV to seize this exciting opportunity!
Our client requires 3-4 Administrators, in a contact centre environment, to look after a new system, fast processing, with good attention to detail and a polite telephone manner.
Excellent customer service skills would be an advantage and the ability to follow any issues through to conclusion.
Hours could be either 8am-4pm, or 9am-5pm, but these can be flexible to suit depending on individual circumstances.
This is initially a temporary role, which can be permanent eventually. There are good transport links available.
Please contact Sally Wilkinson and send your CV if this role is of interest.
Admin_Customer Service employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin_Customer Service
✨Tip Number 1
Familiarise yourself with the specific systems and software commonly used in contact centres. This knowledge can give you an edge during interviews, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Practice your telephone manner by role-playing customer service scenarios with friends or family. This will help you develop a polite and professional tone, which is crucial for this role.
✨Tip Number 3
Highlight any previous experience in customer service or administrative roles during your conversations with us. Be prepared to discuss specific examples of how you've resolved issues or improved processes.
✨Tip Number 4
Be flexible with your availability when discussing hours. Showing that you can adapt to different shifts can make you a more attractive candidate for the role.
We think you need these skills to ace Admin_Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise your attention to detail and any previous roles where you managed issues through to resolution.
Craft a Strong Cover Letter: Write a cover letter that showcases your polite telephone manner and excellent customer service skills. Mention your flexibility regarding working hours and how you can adapt to the needs of the role.
Highlight Relevant Skills: In your application, specifically mention skills that align with the job description, such as fast processing abilities and problem-solving skills. Use examples from past experiences to illustrate these skills.
Follow Up: After submitting your application, consider following up with Sally Wilkinson to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at CV-Library
✨Showcase Your Attention to Detail
In a role that requires fast processing and attention to detail, be prepared to discuss specific examples from your past experiences where you demonstrated these skills. Highlight any relevant tasks or projects where accuracy was crucial.
✨Demonstrate Excellent Customer Service Skills
Since the role values customer service, think of scenarios where you successfully handled customer inquiries or resolved issues. Be ready to explain how you maintained a polite and professional telephone manner in those situations.
✨Be Flexible with Availability
The job offers flexible hours, so express your willingness to adapt your schedule. Mention any previous experiences where you successfully managed varying work hours or shifts, showing that you can accommodate the company's needs.
✨Prepare Questions for the Interviewer
Having questions ready shows your interest in the role and the company. Ask about the new system you'll be working with, the team dynamics, or what success looks like in this position. This will also help you gauge if the role is the right fit for you.
