Account Manager - Field Based

My client, a leading Chester based company committed to delivering top-notch services and products is currently seeking a Field based Account Manager. The team is passionate about excellence, and pride themselves on their customer-focused approach. Key Responsibilities: * Manage a portfolio of customer accounts on a face to face basis * visit business customers who are at end of contract to ensure repeat business * Address and resolve customer complaints efficiently and professionally. * Provide exceptional customer service and maintain strong client relationships. * Work collaboratively with other departments to ensure seamless service delivery and customer satisfaction. Requirements: * Proven experience in field sales, account management or resolutions. * You may be in field sales at the moment and looking for a less target driven role or managing accounts already. You may also be in an office/call centre dealing with complaints, collections or resolutions and want to get out in the field. * Strong problem-solving skills and the ability to handle complaints and provide effective resolutions. * You will be travelling over a wide are in the North West, North Wales and Shropshire areas * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Strong organizational and multitasking abilities. * Proficiency in MS Office and CRM software is an advantage. Benefits: * Competitive salary of up to £30,000 basic pa plus a company car. * Friendly and supportive work environment. * Opportunities for professional growth and development. * Regular Monday to Friday schedule (days), allowing for work-life balance