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- Tasks: Lead strategic client relationships and drive growth in a collaborative environment.
- Company: Join a dynamic Managed Services company focused on technology solutions.
- Benefits: Enjoy a permanent role with opportunities for mentorship and professional growth.
- Why this job: Be part of a team that values client satisfaction and innovative solutions.
- Qualifications: Experience in account management or sales, preferably in tech; strong communication skills required.
- Other info: Ideal for those looking to make an impact in a fast-paced industry.
My client, who are in the Managed Services space, are looking for an Account Director to join them on a permanent basis. The Account Director will oversee strategic client relationships, working closely with the Account Manager on key accounts to ensure alignment, drive growth, and deliver client satisfaction. This role involves a collaborative approach to account planning and execution, leveraging the Account Manager's support to maintain high standards of service and expand client engagements.
Key Responsibilities:
- Partner with the Account Manager to manage high-value accounts, serving as the primary contact for senior stakeholders while overseeing shared responsibilities for account management and growth.
- Develop and execute account strategies in collaboration with the Account Manager, with a focus on meeting revenue targets and expanding relationships across Networking, Cloud, Cyber Security, Modern Workplace, and Managed Services.
- Lead strategic client discussions and complex negotiations, establishing long-term agreements that support mutual growth.
- Work closely with cross-functional teams and the Account Manager to ensure delivery excellence and alignment with client objectives.
- Mentor the Account Manager, sharing best practices in strategic account management and supporting their development in managing high-value clients.
Qualifications and Skills:
- Significant experience in account management or sales leadership, ideally within the technology solutions industry.
- Proven ability to manage and grow strategic accounts in a B2B environment, with experience collaborating with junior account team members.
- Strong strategic thinking, communication, and negotiation skills.
- In-depth knowledge of technology solutions, with expertise in Networking, cloud, cybersecurity, managed services, and modern workplace solutions.
- Ability to build trusted, advisory relationships with executive-level clients and effectively collaborate with the Account Manager.
To find out more about the role, please send your CV to the relevant email address.
Account Director - Managed Services employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - Managed Services
✨Tip Number 1
Network with professionals in the Managed Services sector. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Research the latest trends in technology solutions, especially in Networking, Cloud, Cyber Security, and Managed Services. Being well-informed will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed and grown strategic accounts in the past. Highlight your collaborative approach and any mentoring experiences you've had with junior team members.
✨Tip Number 4
Familiarise yourself with the company's key clients and their needs. Tailoring your discussions around how you can add value to these clients will show your commitment and understanding of the role's responsibilities.
We think you need these skills to ace Account Director - Managed Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales leadership, particularly within the technology solutions industry. Emphasise your ability to manage and grow strategic accounts, as well as any specific achievements in B2B environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic thinking and negotiation skills. Mention your experience with Networking, Cloud, Cyber Security, and Managed Services, and explain how you can contribute to the company's growth and client satisfaction.
Highlight Collaborative Experience: In your application, emphasise your ability to work collaboratively with Account Managers and cross-functional teams. Provide examples of how you've successfully partnered with others to achieve account goals and deliver excellent service.
Showcase Mentorship Skills: If applicable, include any experience you have in mentoring or developing junior team members. This aligns with the role's requirement to support the Account Manager's development and demonstrates your leadership capabilities.
How to prepare for a job interview at CV-Library
✨Know Your Client's Needs
Before the interview, research the company and its clients. Understand their pain points and how the Managed Services they offer can address these issues. This will help you demonstrate your ability to build trusted relationships with executive-level clients.
✨Showcase Your Strategic Thinking
Be prepared to discuss your experience in developing and executing account strategies. Highlight specific examples where you've successfully met revenue targets or expanded client relationships, particularly in areas like Networking, Cloud, and Cyber Security.
✨Demonstrate Collaborative Skills
Since this role involves working closely with an Account Manager, be ready to talk about your experience in collaborative environments. Share examples of how you've partnered with others to achieve common goals and ensure delivery excellence.
✨Prepare for Complex Negotiations
Expect to discuss your negotiation skills during the interview. Prepare examples of complex negotiations you've led, focusing on how you established long-term agreements that benefited both parties. This will showcase your ability to lead strategic discussions.
