Technical Support Engineer

Our client is seeking a dynamic and ambitious Technical Support Engineer (Mechanical bias). The ideal Technical (Sales) Support Engineer will have a mechanical engineering degree/background. Salary: £35,000 to £40,000 pa Location: West Kent – near Bromley/Orpington Hours: Monday – Friday 8.30am – 5.30pm Benefits: Company Pension Scheme Private Health Insurance – After the qualifying period 20 days holiday, plus bank holidays plus an additional 3-4 days over the Christmas Period. After 5 years of continuous service the holiday is increased by 2 days and then an additional day for every year worked with a cut off at 5 extra days. The Technical Support Engineer will be fully office based and in time will be required to travel – UK driving license essential. The Technical Support Engineer role supports the field sales team with pre and after sales advice, quoting, follow up calls (no out bound sales). * Maintain long-term relationships with existing clients through managing and interpreting their requirements * Monitor USA/UK/Asia/Europe/China/ROW with regards to quotes converted through to orders. * Preparing client quotations for spares, whole systems and following them up to see if the quotes met with their expectations and updating the CRM system accordingly * Providing pre-sales technical assistance and product training, and sales support services * Making technical presentations and demonstrating how a product meets client needs * Liaising with the engineering team * Producing, maintaining and editing the price lists Skills and Qualifications Required * Degree in Mechanical Engineering/Engineering is desirable or qualified by experience * 2 years previous experience working within Engineering, sales is preferred * Excellent communication skills, comfortable with speaking to customers on the phone * Flexible and have a can-do attitude * Team Player – essential * Proficient in Microsoft Office (Excel, PowerPoint, Work and Outlook)