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For Companies At a Glance
- Tasks: Lead a team, drive sales, and ensure top-notch customer service in a vibrant store environment.
- Company: Join Claire's, a global fashion retailer with over 3000 stores, specialising in trendy accessories.
- Benefits: Enjoy a fun workplace, training opportunities, and the chance to wear our fabulous products.
- Why this job: Be part of a supportive culture that values your growth and creativity while making an impact.
- Qualifications: High school diploma required; 1-2 years retail management experience preferred.
- Other info: We celebrate diversity and are committed to inclusivity in our hiring process.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
- Sales and profit: Achieving store targets through driving sales
- Customer service: Delivering the finest level of customer service
- Store operations: Keeping the store running smoothly
- Commerciality: Ensuring your store is well merchandised and commercially correct
- Team leadership: Recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results
- Ear piercing: You will receive full training
About Claire's
- A leading high street fashion retailer with +3000 stores globally
- We specialise in fashionable jewellery, accessories and cosmetics products
- Our core customer ranges from children to young women
- We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
- We are a fun place to work!
- We encourage all store members to wear our product
- We encourage and support your development! If you’re committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!
Qualifications - About You
- High school diploma or equivalent required
- 1 to 2 years retail management experience
- Excellent verbal/written communication and organisational skills
- Basic computer skills
- Sound understanding of mathematics and strong reading comprehension skills
- Understands the importance of Customer Service
- Ability to analyse sales reports and strategically problem solve
- Ability to stand during scheduled shifts
- Ability to manoeuvre up to 25 lbs regularly and up to 75 lbs occasionally
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
- Ability to operate POS system
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Store Manager employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Claire's product range and current trends in fashion accessories. This knowledge will help you connect with the brand's ethos and demonstrate your passion during interviews.
✨Tip Number 2
Prepare to discuss your previous retail management experiences, focusing on how you've driven sales and improved customer service. Use specific examples to showcase your leadership skills and ability to meet targets.
✨Tip Number 3
Practice your communication skills, as they are crucial for a Store Manager role. Be ready to explain how you would train and motivate your team to achieve results while maintaining a positive store environment.
✨Tip Number 4
Research common retail challenges and think about strategic solutions you could implement. Being able to discuss these during your interview will show your problem-solving abilities and readiness for the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in sales and customer service. Use specific examples to demonstrate how you've achieved targets or improved team performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion retail and your understanding of Claire's brand. Mention your leadership style and how you plan to motivate your team to achieve store targets.
Showcase Customer Service Skills: Emphasise your commitment to delivering excellent customer service. Provide examples of how you've handled customer complaints or enhanced the shopping experience in previous roles.
Prepare for the Interview: Research common interview questions for retail management positions. Be ready to discuss your approach to team leadership, sales strategies, and how you would handle specific scenarios in the store.
How to prepare for a job interview at CV-Library
✨Know Your Sales Metrics
Familiarise yourself with key sales metrics and targets relevant to the store. Be prepared to discuss how you have previously driven sales in your past roles and share specific examples of strategies that worked.
✨Showcase Customer Service Skills
Prepare to demonstrate your understanding of excellent customer service. Think of scenarios where you went above and beyond for a customer, and be ready to explain how you would ensure the same level of service at Claire's.
✨Team Leadership Experience
Highlight your experience in managing and developing a team. Discuss your approach to recruitment, training, and motivating staff, as well as any challenges you've faced and how you overcame them.
✨Understand the Brand
Research Claire's and its product offerings thoroughly. Be ready to discuss how you can contribute to the brand's image and commerciality, and share your thoughts on current fashion trends that resonate with their target audience.
