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For Companies At a Glance
- Tasks: Lead a dynamic team in a bustling hospitality environment, ensuring top-notch service and compliance.
- Company: Join a well-known hospitality retailer expanding across the UK with a strong brand presence.
- Benefits: Enjoy a competitive salary of up to £32,000 plus excellent development opportunities.
- Why this job: Be part of a fast-paced culture where customer service is at the heart of everything we do.
- Qualifications: Experience in hospitality or high-volume retail management is preferred; strong organisational skills are essential.
- Other info: This role offers a chance to grow within a thriving company during an exciting expansion phase.
Our client are a leading Hospitality Retailer with an instantly recognisable brand. They operate Stores across the UK and due to a planned expansion they now require a number of new hires to support them through the next phase of their growth.
The Role
- Your role will be to manage the day to day running of a large, fast paced, high volume Hospitality site.
- Managing a large team of colleagues and shift managers.
- You will be responsible for ensuring the levels of compliance, safety and service are exceptional at all times.
- Ensuring the efficient running of the site, including standards, staffing, operations and commercial KPIs.
The Person
- You will ideally come from a fast paced Hospitality or QFS / QSR background, however we would also welcome candidates to apply from high volume Retail backgrounds.
- You will have experience of managing medium to large sized teams.
- You will be highly organised and able to display high levels of operational compliance.
- Commercially aware with an understanding of P&L.
- Passionate about service and able to display clear examples of putting the customer at the heart of everything you do.
The Package
Up to £32,000 basic salary + Exceptional package and development opportunities.
Store Manager employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the brand's values and mission. Understanding what makes them unique will help you align your answers during interviews and demonstrate your passion for their service.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your ability to manage large teams and ensure operational compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 3
Research the latest trends in the hospitality industry, especially around customer service and operational efficiency. Being knowledgeable about current challenges and innovations can set you apart as a candidate.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position. Highlight your relevant experience in managing teams and ensuring operational compliance.
Tailor Your CV: Customise your CV to reflect your experience in fast-paced hospitality or retail environments. Emphasise your leadership skills, ability to manage large teams, and any achievements related to customer service and operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service and your understanding of the hospitality industry. Provide specific examples of how you've put customers at the heart of your previous roles and how you can contribute to the company's growth.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CV-Library
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a large team. Be prepared to discuss your previous experiences in managing teams, highlighting specific challenges you faced and how you overcame them. Use examples that demonstrate your ability to motivate and inspire others.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the hospitality industry. Be ready to discuss how you've used P&L statements in past roles to drive business decisions and improve operational efficiency.
✨Emphasise Customer-Centric Approaches
The role requires a passion for service. Prepare to share clear examples of how you've put customers at the heart of your operations. Discuss any initiatives you've implemented that improved customer satisfaction or loyalty.
✨Demonstrate Compliance Knowledge
Operational compliance is crucial in this role. Be ready to talk about your understanding of safety standards and compliance regulations in the hospitality sector. Share instances where you've ensured adherence to these standards in your previous positions.
